Technical Support Specialist

2 weeks ago

Bagalur, India telescopp Full time
Job Title: Technical Support Specialist

Job Summary:
Telescopp is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing advanced technical support for mobile applications, handling complex technical issues, and collaborating on code changes and managing project workflows using version control systems.

Key Responsibilities:
  • Provide advanced technical support for mobile applications, handling complex technical issues.
  • Analyze problems to identify root causes and recommend effective solutions.
  • Use debugging tools to isolate and fix defects within applications.
  • Automate tasks and manage scripts using scripting languages such as JAVA or SQL.
  • Understand and manage database concepts and perform inquiries using SQL.
  • Collaborate on code changes and manage project workflows using version control systems.

Requirements:
  • Experience: 4-7 years in technical support or a related field.
  • Advanced Technical Knowledge: In-depth understanding of mobile app development, testing, and deployment processes.
  • Troubleshooting Skills: Proven ability to analyze and resolve complex technical issues efficiently.
  • Debugging Skills: Proficiency in using debugging tools for software troubleshooting.
  • Scripting Knowledge: Familiarity with scripting languages for automation and task management.
  • Database Management: Solid understanding of database concepts and proficiency in SQL.

About Telescopp:
Telescopp is a company that values innovation and teamwork. We are committed to providing our employees with a supportive and challenging work environment. If you are a motivated and skilled individual who is passionate about technology, we encourage you to apply for this exciting opportunity.

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