Technical Support Specialist
3 weeks ago
We are seeking a highly skilled L2 Support Engineer to join our team at Telescopp. As a key member of our technical support team, you will be responsible for providing advanced technical support for mobile applications, handling complex technical issues, and collaborating with cross-functional teams to resolve issues efficiently.
Key Responsibilities:- Provide technical support for mobile applications, including troubleshooting and resolving complex technical issues.
- Analyze problems to identify root causes and recommend effective solutions.
- Use debugging tools to isolate and fix defects within applications.
- Automate tasks and manage scripts using scripting languages such as JAVA or SQL.
- Collaborate on code changes and manage project workflows using version control systems (e.g., Jira).
- 4-7 years of experience in technical support or a related field.
- Advanced technical knowledge of mobile app development, testing, and deployment processes.
- Proven ability to analyze and resolve complex technical issues efficiently.
- Proficiency in using debugging tools for software troubleshooting.
- Familiarity with scripting languages for automation and task management.
- Solid understanding of database concepts and proficiency in SQL.
What We Offer:
Competitive salary and benefits package
Opportunities for career growth and professional development
Collaborative and dynamic work environment
Hybrid work model with flexible working hours
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Technical Support Specialist
3 weeks ago
Bagalur, India telescopp Full timeJob Title: Technical Support SpecialistAt Telescopp, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing first-level technical support for mobile applications, including iOS and Android.Key Responsibilities:Diagnose and resolve common issues, such as app...
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Technical Support Specialist
3 weeks ago
Bagalur, India telescopp Full timeJob Title: Technical Support SpecialistTelescopp is seeking a skilled Technical Support Specialist to provide first-level technical support for mobile applications, including iOS and Android.Key Responsibilities:Diagnose and resolve common issues, such as app crashes, login problems, and performance issues.Interact with users in a professional and courteous...
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