Unlock Your Potential as a Customer Service Executive

3 days ago


Delhi, Delhi, India beBeeCompetency Full time ₹ 5,00,000 - ₹ 10,00,000

Job Overview:

We are seeking a highly skilled and customer-focused professional to fill the position of Customer Service Representative. The ideal candidate will be responsible for managing relationships with dealers, generating leads, and processing deals in a fast-paced sales environment.

Key Responsibilities:

  • Generate leads for ILSCV deals through interactions with dealers or the open market
  • Manage end-to-end customer relationships, including explaining product offerings and resolving sales queries
  • Cross-sell product offerings to customers and educate them on issues and capabilities
  • Maintain relationships with assigned dealers
  • Collect and process pre-sanction and post-sanction documents, and perform accurate data entries
  • Interact with operations and credit teams to ensure smooth loan application processing

Requirements:

  • Undergraduate or graduate degree in any stream; commerce graduate preferred
  • Strong communication, negotiation, and analytical skills
  • Good knowledge of RTO (UV) and product knowledge (UV)
  • Comfortable moving in the market and having a bike and license

Specialized Job Competencies:

  • Functional Competencies: Communication Skill, Negotiation Skill, Market/Industry Knowledge, Analytical Skill, Product Knowledge
  • Behavioral Competencies: Execution Excellence, Customer Centricity

What We Offer:

Our company provides a dynamic work environment, opportunities for growth and development, and a competitive salary package. If you are a motivated and customer-focused individual looking for a challenging role, please submit your application.



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