Guest Experience Champion

2 days ago

Belgaum, Karnataka, India beBeeGrowth Full time ₹ 9,00,000 - ₹ 12,00,000

Guest Experience Leader

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At HQ.71 Hospitality, we're not just serving plates of pasta; we're serving warm hugs, bold flavours, and big feels.

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We're seeking a skilled professional to lead our team at Coccolo, Fun Dining in the heart of Mohali.

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This is your mission:

  • Be the face of Coccolo – the first hello, the last goodbye, and the person guests rave about.">
  • Lead the floor with warmth – coordinate tables, keep service smooth, and handle small hiccups before they become drama.">
  • Champion guest experience – ensure everyone feels like they've walked into a warm hug.">
  • Coach & guide the team – keep service staff upbeat, trained, and aligned with Coccolo's fun dining spirit.">
  • Upsell with charm – tiramisu trays, cheeky cocktails, birthday celebrations… you'll make guests say why not?">
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You are:

  • A natural host – people light up around you.">
  • Sharp under pressure – you thrive when the floor is buzzing.">
  • Fluent in English + Hindi/Punjabi – you can charm both a family gathering and a cocktail-sipping date night crowd.">
  • Hungry to grow – Coccolo is scaling, and we want you on the ride.">
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You get:

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  • ">
  • Competitive salary + performance incentives.">
  • Real growth: from floor captain today to restaurant manager tomorrow.">
  • Work with a young, driven team that believes in bold plates, big feels, and big dreams.">
  • Staff meals (yes, our tiramisu too).">

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