Guest Experience Ambassador

4 hours ago

Belgaum, Karnataka, India beBeeHospitality Full time ₹ 6,00,000 - ₹ 8,00,000

Building Relationships and Ensuring Excellent Guest Experiences

Job Summary:
  • We are seeking a skilled professional to serve as the face of our hospitality, providing exceptional service to our guests.
Key Responsibilities:
  1. Greet and welcome guests warmly, ensuring a lasting first impression.
  2. Manage reservations, waitlists, and guest seating efficiently.
  3. Assist guests with menu queries, special requests, and dietary needs.
  4. Build strong relationships with regular guests and recognize VIP customers.
  5. Handle guest feedback and complaints with professionalism and empathy.
  6. Coordinate with service staff, kitchen, and management for smooth operations.
  7. Maintain a clean, organized, and inviting reception/host area.
Requirements:
  • Excellent communication and interpersonal skills.
  • A friendly, professional, and approachable personality.
  • Strong organizational and multitasking abilities.
  • Prior experience in hospitality, F&B, or guest relations is a plus.
  • Ability to remain calm and positive in a fast-paced environment.

This role offers the opportunity to work in a dynamic, guest-centric environment that focuses on delivering exceptional experiences. Career growth and learning opportunities in the food and beverage industry are also available.

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