Technical Implementation Specialist

4 days ago

Cochin, Kerala, India beBeeImplementation Full time ₹ 1,50,00,000 - ₹ 2,50,00,000
Job Description:

As a Technical Implementation Engineer, you will play a vital role in the success of our clients by executing end-to-end implementation of our platform based on solution design.

You will work closely with the sales team to build solutions for clients and own the implementation and onboarding of new clients.

The ideal candidate will have strong technical skills and excellent communication abilities.

Key Responsibilities:
  • Technical Implementation: Execute end-to-end implementation of our platform based on solution design.
  • System Integration: Design and implement integrations between our platform and customer's existing software ecosystem.
  • Data Migration: Execute data migration plans including cleansing, mapping, and validation of customer data and digital assets.
  • Configuration & Customization: Configure our platform according to customer requirements and implement necessary customizations.
  • Technical Project Management: Execute implementation plans and ensure customers go live within promised timeframes.
  • Integration Management: Serve as technical point of contact for all implementation-related integrations and technical queries.
  • Technical Documentation: Create technical documentation, integration guides, and implementation runbooks.
  • Quality Assurance: Conduct thorough testing of implementations and integrations before go-live.
  • Technical Support: Provide post-implementation technical support and troubleshooting.
  • Stakeholder Communication: Communicate technical progress and status updates to clients and internal stakeholders.
  • Cross-team Collaboration: Work with Product Development team for technical feedback and post-implementation reviews.
  • Process Automation: Identify technical implementation processes that can be automated and work on automation solutions.
  • Technical Consultation: Provide technical consultation for upsell/cross-sell opportunities.
Required Skills and Qualifications:

Strong technical skills and excellent communication abilities are essential for this role. The ideal candidate should have experience in implementing and integrating complex systems.

They should also have strong problem-solving skills and be able to communicate effectively with both technical and non-technical stakeholders.

Benefits:

As a Technical Implementation Engineer, you will have the opportunity to work on exciting projects and contribute to the growth of our company.

You will also have access to ongoing training and development opportunities to help you grow in your career.

Others:

This is a full-time position with a competitive salary and benefits package.

We offer a dynamic and supportive work environment and encourage collaboration and innovation among our team members.

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