Customer Service Ambassador

13 hours ago


Bengaluru, Karnataka, India beBeeCustomerService Full time US$ 40,000 - US$ 80,000

Job Title: Customer Service Ambassador

We are seeking a skilled and motivated Customer Service Ambassador to join our team. As a Customer Service Ambassador, you will be responsible for providing exceptional customer service to our clients through various communication channels.

Responsibilities:

  • Provide timely and effective responses to customer inquiries via phone, email, and other digital channels.
  • Resolve customer complaints and concerns in a professional and courteous manner.
  • Upsell and cross-sell products and services to customers as opportunities arise.
  • Collaborate with internal stakeholders to ensure seamless customer experiences.
  • Stay up-to-date on product knowledge and features to effectively communicate with customers.

Required Skills and Qualifications:

  • Bachelor's degree in Business Administration, Communications, or related field.
  • At least 1-4 years of experience in customer-facing roles.
  • Excellent communication, problem-solving, and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Proficiency in Microsoft Office Suite and ability to learn new software applications quickly.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for career growth and advancement.
  • A dynamic and supportive work environment.

Role Summary:

This is a full-time position that requires a strong commitment to delivering exceptional customer service. If you are a motivated and results-driven individual who is passionate about building strong relationships with customers, we encourage you to apply.



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