Quality Assurance Specialist
3 weeks ago
About the Role:
We are seeking a highly skilled Quality Analyst to join our team at TaskUs. As a Quality Analyst, you will play a critical role in ensuring that our clients receive world-class service and support.
Key Responsibilities:
- Provide accurate, efficient, and respectful service to clients on every call, as measured by performance metrics.
- Strive for Good Customer Satisfaction and Experience, ensuring that all calls are handled professionally based on Quality Guidelines.
- Meet and exceed client-mandated KPIs (Key Performance Indicators).
- Ensure consistent performance based on a continuous improvement model.
- Protect confidential login and password information.
- Participate in internal and external trainings and seminars.
- Maintain knowledge of functional areas and company policies and procedures.
- Provide feedback to management on possible problems or areas of improvement.
Requirements:
- Willingness to work on cyclical schedules.
- Experience in phone, email, and live chat support.
- Strong verbal and written communication and comprehension skills.
- Computer literacy and proficiency in Windows OS, Apple OS X, Microsoft Office, and Google applications.
- Ability to type at least 30 WPM for voice and 35 WPM for non-voice campaigns.
- Good problem-solving and critical thinking skills with a focus on issue resolution and customer satisfaction.
About TaskUs:
TaskUs is a ridiculously good company that values innovation and performance. We believe that people from all walks of life bring unique perspectives and ideas. We welcome applicants from diverse backgrounds and are committed to providing equal access to opportunities.
How to Apply:
Please visit our website to explore all TaskUs career opportunities and apply through the provided URL.
-
Quality Assurance Specialist
3 weeks ago
Navi Mumbai, Maharashtra, India Hunarstreet Technologies Full timeJob Title: Quality Assurance SpecialistUrgent Opening for a Quality Assurance Specialist at Hunarstreet TechnologiesJob Summary:We are seeking a highly skilled Quality Assurance Specialist to join our team at Hunarstreet Technologies. As a Quality Assurance Specialist, you will play a crucial role in ensuring the quality of our services and products.Key...
-
Quality Assurance Specialist
2 weeks ago
Navi Mumbai, Maharashtra, India Hunarstreet Technologies Full timeQuality Assurance SpecialistAt Hunarstreet Technologies, we are seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will play a crucial role in ensuring the quality of our services by conducting analytical assessments and managing quality assurance processes.Key Responsibilities:• Conduct audits...
-
Quality Assurance Specialist
1 week ago
Navi Mumbai, Maharashtra, India Hunarstreet Technologies Full timeJob Title: Quality Assurance SpecialistLocation: RemoteWe are seeking a highly skilled Quality Assurance Specialist to join our team at Hunarstreet Technologies. As a Quality Assurance Specialist, you will play a crucial role in overseeing quality control, conducting analytical assessments, and managing quality assurance processes.Key...
-
Quality Assurance Specialist
2 weeks ago
Navi Mumbai, Maharashtra, India Hunarstreet Technologies Full timeJob Title: Quality Assurance SpecialistJob Summary: We are seeking a highly skilled Quality Assurance Specialist to join our team at Hunarstreet Technologies. As a Quality Assurance Specialist, you will play a crucial role in ensuring the quality of our services and products.Key Responsibilities:Conduct audits and super audits for the teamProvide timely...
-
Quality Assurance Specialist
3 weeks ago
Navi Mumbai, Maharashtra, India Hunarstreet Technologies Full timeQuality Assurance SpecialistJoin Hunarstreet Technologies as a Quality Assurance Specialist and play a crucial role in ensuring the highest standards of quality in our operations. As a Quality Assurance Specialist, you will be responsible for conducting audits and super audits, providing timely feedback to the production team, and leading training and...
-
Quality Assurance Specialist
4 days ago
Navi Mumbai, Maharashtra, India Anzyglobal Full timeJob Title: Quality Assurance SpecialistAbout the Role:We're seeking a skilled Quality Assurance Specialist to join our team at Anzyglobal. As a Quality Assurance Specialist, you will be responsible for ensuring the quality and integrity of our software products.Key Responsibilities:Develop, publish, execute, and maintain test plans for functional and...
-
Quality Assurance Specialist
2 weeks ago
Navi Mumbai, Maharashtra, India Hunarstreet Technologies Full timeQuality Assurance SpecialistAt Hunarstreet Technologies, we are seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will play a crucial role in ensuring the quality of our services. Your responsibilities will include conducting audits and super audits, providing timely feedback to the production...
-
Quality Assurance Specialist
7 days ago
Navi Mumbai, Maharashtra, India Hunarstreet Technologies Full time**Job Title:** Quality Assurance Specialist**Job Summary:** Hunarstreet Technologies is seeking a highly skilled Quality Assurance Specialist to oversee quality control, conduct analytical assessments, and manage quality assurance processes.**Key Responsibilities:**Conduct audits and super audits for the team.Provide timely feedback to the production...
-
Quality Assurance Specialist
1 week ago
Navi Mumbai, Maharashtra, India HBS - Hiringlabs Business Solutions Full timeJob Title: Quality Assurance SpecialistAbout the Role: We are seeking a Quality Assurance Specialist to join our team at HBS - Hiringlabs Business Solutions. As a Quality Assurance Specialist, you will play a key role in ensuring the highest level of quality in our call center operations.Key Responsibilities:Participate in the design of call monitoring...
-
Quality Assurance Specialist
3 days ago
Navi Mumbai, Maharashtra, India Chain IQ Full timeJob Summary:The Quality Assurance Specialist will provide critical support to the Head of Quality Assurance Team and direct manager to ensure optimal use of reporting, analysis, and internal control systems amongst staff in Chain IQ locations.Main Responsibilities:• Provide timely and effective support to the Head of Quality Assurance Team and direct...
-
Quality Assurance Specialist
7 days ago
Navi Mumbai, Maharashtra, India The Lubrizol Corporation Full timeWe are seeking a highly skilled Quality Assurance Specialist to join our team at The Lubrizol Corporation. As a Quality Assurance Specialist, you will play a critical role in ensuring the quality of our products and services.Key Responsibilities:• Conduct analytical testing to support internal and external stakeholders• Prepare and maintain standard...
-
Quality Assurance Specialist
4 days ago
Navi Mumbai, Maharashtra, India Piramal Group Full timeJob Overview: As a key member of the Piramal Group, we are seeking a highly skilled Quality Assurance Specialist to join our team. The successful candidate will be responsible for overseeing the Quality Control Department, ensuring the highest standards of quality and compliance. Key responsibilities include managing stability samples, conducting change...
-
Quality Assurance Specialist
2 weeks ago
Navi Mumbai, Maharashtra, India Chain IQ Full timeKey Responsibilities:As a Quality Assurance Specialist at Chain IQ, you will provide critical support to the Head of Quality Assurance Team and direct manager to ensure staff in Chain IQ locations make optimal use of reporting, analysis, and internal control systems. Your key responsibilities will include:Ensuring the provision of services on request and...
-
Quality Assurance Specialist
3 weeks ago
Navi Mumbai, Maharashtra, India Chain IQ Full timeJob Summary:We are seeking a highly skilled Quality Assurance Specialist to join our team at Chain IQ. The successful candidate will be responsible for ensuring the optimal use of reporting, analysis, and internal control systems by staff in Chain IQ locations.Key Responsibilities:Provide support to the Head of Quality Assurance Team and/or direct manager to...
-
Quality Assurance Specialist
2 weeks ago
Navi Mumbai, Maharashtra, India Chain IQ Full timeKey Responsibilities:As a Quality Assurance Specialist at Chain IQ, you will provide critical support to the Head of Quality Assurance Team and direct manager to ensure staff in Chain IQ locations make optimal use of reporting, analysis, and internal control systems.Key Performance Indicators:Ensure the provision of services on request and support for...
-
Quality Assurance Specialist
3 days ago
Navi Mumbai, Maharashtra, India NOV Inc Full timeJob Title: Quality Assurance SpecialistAbout the Role:We are seeking a highly skilled Quality Assurance Specialist to join our team at NOV Inc. As a key member of our quality team, you will be responsible for driving down the cost of non-quality and continually reducing customer escapes through the application of appropriate Quality and Continual Improvement...
-
Quality Assurance Specialist
7 days ago
Navi Mumbai, Maharashtra, India Nouryon Full timeJob Title: Quality Assurance SpecialistNouryon is seeking a highly skilled Quality Assurance Specialist to join our Digital Support Devops team. As a Quality Assurance Specialist, you will be responsible for ensuring the quality and reliability of our Web-based enterprise applications.About the Job:Collaborate with business stakeholders to validate their...
-
Quality Assurance Specialist
2 weeks ago
Navi Mumbai, Maharashtra, India HBS - Hiringlabs Business Solutions Full timeJob Title: Quality Assurance SpecialistAt HBS - Hiringlabs Business Solutions, we are seeking a highly skilled Quality Assurance Specialist to join our team. The ideal candidate will have experience in call monitoring and quality standards design.Key Responsibilities:Participate in the design of call monitoring formats and quality standards.Perform call...
-
Quality Assurance Specialist
3 weeks ago
Navi Mumbai, Maharashtra, India The Lubrizol Corporation Full timeWe are seeking a highly skilled Quality Assurance Specialist to join our team at The Lubrizol Corporation. As a Quality Assurance Specialist, you will play a critical role in ensuring the quality of our products and services.Key Responsibilities:• Conduct analytical testing to support internal and external stakeholders• Prepare and maintain standard...
-
Quality Assurance Specialist
3 weeks ago
Navi Mumbai, Maharashtra, India Chain IQ Full timeJob Summary:We are seeking a highly skilled Quality Assurance Specialist to join our team at Chain IQ. The successful candidate will be responsible for providing support to the Head of Quality Assurance Team and/or direct manager in ensuring that staff in Chain IQ locations make optimal use of reporting, analysis, and internal control systems.Key...