Guest Services Representative

2 days ago


Delhi, Delhi, India PULLMAN Full time

As a Front Desk Ambassador at PULLMAN, you are the face of our hotel, responsible for delivering exceptional customer service and ensuring a seamless experience for our guests.

Key Responsibilities
  • Guest Services
    • Provide friendly and efficient check-in and check-out services.
    • Assist guests with room requests and amenities.
  • Guest Relations
    • Respond to guest inquiries and resolve issues promptly.
    • Collect and record guest feedback for continuous improvement.
  • Team Collaboration
    • Work closely with the front desk team to ensure seamless communication and coordination.
    • Participate in team training and development to enhance skills and knowledge.

Requirements:

  • Previous experience in customer-facing roles is an asset.
  • Proficiency in English is required, with additional languages a plus.
  • Strong communication and problem-solving skills are essential.


  • Delhi, Delhi, India AccorHotel Full time

    Job Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at AccorHotel. As a key member of our hospitality team, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Guest Service: Greet all patrons warmly...


  • Delhi, Delhi, India Accor Full time

    Job Title: Guest Service AssociateAt Accor, we are committed to delivering exceptional service to our guests. As a Guest Service Associate, you will play a vital role in ensuring that our guests have a memorable and enjoyable stay with us.Key Responsibilities:Provide warm and welcoming service to guests upon arrival and throughout their stayEnsure that all...


  • Delhi, Delhi, India AccorHotel Full time

    Job Summary: We are seeking a highly skilled Guest Service Associate to join our team at AccorHotel. As a key member of our Food and Beverage department, you will be responsible for providing exceptional service to our guests, ensuring their needs are met and exceeded.Key Responsibilities:Provide proficient and professional Food and Beverage service to...


  • Delhi, Delhi, India Accor Full time

    Job Title: Guest Service AssociateAt Accor, we are committed to delivering exceptional guest experiences. As a Guest Service Associate, you will play a vital role in ensuring that our guests feel welcome and valued throughout their stay.Key Responsibilities:Provide warm and personalized greetings to guests upon arrival and departure.Ensure that all food and...


  • Delhi, Delhi, India AccorHotel Full time

    Job Purpose:As a Guest Service Associate at AccorHotel, you will be responsible for providing exceptional guest services, handling daily reservations, and ensuring a smooth check-in and check-out process. You will also perform all cashier functions, adhering to internal control guidelines.Executive Responsibilities & Empowerment:You will ensure that all...


  • Delhi, Delhi, India AccorHotel Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at AccorHotel. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesGuest ServiceAnswer all incoming calls and...


  • Delhi, Delhi, India PULLMAN Full time

    Job DescriptionAs a Guest Service Associate at PULLMAN, you will be responsible for providing exceptional guest services, handling daily reservations, and ensuring a smooth check-in and check-out process. You will also perform all cashier functions, adhering to internal controls guidelines.Key ResponsibilitiesProvide professional and courteous service to...


  • Delhi, Delhi, India AccorHotel Full time

    Job Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at AccorHotel. As a key member of our hospitality team, you will be responsible for delivering exceptional service to our guests, ensuring their needs are met and exceeded.Key Responsibilities:Guest Service: Greet all patrons warmly upon...


  • Delhi, Delhi, India Accor Full time

    Job Title: Guest Service AssociateJob Summary:We are seeking a highly skilled Guest Service Associate to join our team at Accor. As a Guest Service Associate, you will be responsible for delivering exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide warm and welcoming service to all...


  • Delhi, Delhi, India AccorHotel Full time

    Job SummaryWe are seeking a highly skilled and experienced Hotel Guest Services Manager to join our team at AccorHotel. As a key member of our front office team, you will be responsible for delivering exceptional guest experiences and ensuring that our hotel's high standards are consistently met.Key ResponsibilitiesManage and coordinate the special needs of...


  • Delhi, Delhi, India Kheoni Ventures Private Limited Full time

    Key Responsibilities:As a Sales and Service Representative, you will be responsible for attracting new customers and increasing sales by engaging with people outside the store. This involves promoting various products by explaining their benefits and uniqueness, as well as confidently conversing with guests and potential customers.Key Performance...


  • Delhi, Delhi, India AccorHotel Full time

    Job Purpose:As a key member of our hotel team, the Concierge Executive will be responsible for delivering exceptional guest experiences by providing personalized assistance and support to our valued guests. This role requires a high level of discretion, attention to detail, and a strong understanding of the local area and its resources.Key...


  • Delhi, Delhi, India KK SERVICES Full time

    Customer Service Representative Job DescriptionAt KK SERVICES, we are seeking a skilled Customer Service Representative to join our team. The successful candidate will be responsible for answering phone calls, explaining our products and services, and resolving customer queries in a professional manner.Key Responsibilities:Answering phone calls and providing...


  • Delhi, Delhi, India AccorHotel Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Guest Service Associate to join our team at AccorHotel. As a key member of our front desk team, you will be responsible for providing exceptional guest service, handling daily reservations, and ensuring a seamless check-in and check-out experience for our guests.Key ResponsibilitiesGuest...


  • Delhi, Delhi, India AccorHotel Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Guest Service Associate to join our team at AccorHotel. As a key member of our hotel staff, you will be responsible for providing exceptional guest service and ensuring a seamless stay for our valued customers.Key ResponsibilitiesGuest Service: Attend daily briefings, understand guest levels...


  • Delhi, Delhi, India AccorHotel Full time

    Job ResponsibilitiesWe are seeking a highly motivated Customer Service Representative to join our Food and Beverage team.Key TasksPrepare the restaurant and preparation areas according to our high standards and layout.Welcome guests and provide exceptional waiter service, ensuring a memorable dining experience.Stay informed about dish composition and any...


  • Delhi, Delhi, India RankBloc Services Full time

    **About RankBloc Services**We are a digital marketing agency dedicated to helping businesses boost their rankings and enhance their online presence.**Job Overview**We are seeking a skilled Customer Service Representative to join our team at RankBloc Services. As a Customer Service Representative, you will be responsible for providing excellent customer...


  • Delhi, Delhi, India RankBloc Services Full time

    About RankBloc ServicesAt RankBloc Services, we strive for digital excellence and offer endless growth opportunities for our employees.About the RoleWe are seeking a dedicated and detail-oriented Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing excellent customer support and...


  • Delhi, Delhi, India Accor Full time

    Job Title: Guest Service AssociateAccor is seeking a highly motivated and customer-focused Guest Service Associate to join our team. As a key member of our front office team, you will be responsible for delivering exceptional guest experiences and ensuring seamless hotel operations.Key Responsibilities:Provide warm and welcoming arrivals and departures for...


  • Delhi, Delhi, India Accor Full time

    Job SummaryAs a Guest Service Associate at Accor, you will be responsible for delivering exceptional customer service and ensuring a seamless dining experience for our guests. Your primary focus will be on providing attentive and personalized service, ensuring that all food and beverage orders are served promptly and to the highest standards.Key...