Customer Service Representative
4 weeks ago
Job Summary:
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at AccorHotel. As a key member of our hospitality team, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.
Key Responsibilities:
- Guest Service: Greet all patrons warmly upon arrival, escort them to their table, and ensure that all food and beverage are served according to service standards.
- Food and Beverage Service: Pick up and serve food and beverage orders, ensuring that food and beverage are served promptly to the guests once they are ready.
- Upselling and Promotions: Upsell and promote food and beverage offers at every available opportunity to maximize sales revenue.
- Qualifications: Degree or diploma in Hotel Management.
- Work Environment: Full-time employment, no remote work.
About Us:
AccorHotel is a leading hospitality company dedicated to providing exceptional service to our guests. We are committed to delivering memorable experiences and creating a positive impact on our communities.
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