Current jobs related to Senior Technical Support Expert - Kolkata, West Bengal - beBeeTechnical

  • Technical Support Expert

    2 weeks ago

    Kolkata, West Bengal, India beBeeSupport Full time ₹ 40,00,000 - ₹ 75,00,000

    We are seeking a highly skilled and dedicated Technical Support Expert to join our team.Job Description:The ideal candidate will be responsible for providing exceptional technical support to clients via phone, email, or chat.Troubleshoot and resolve complex technical issues related to software applications, hardware devices, and network connectivity.Maintain...

  • Technical Expert

    2 weeks ago

    Kolkata, West Bengal, India beBeeTechnical Full time

    Technical Expert - Infrastructure SupportWe are seeking a skilled Technical Expert to provide exceptional infrastructure support to our clients. As a key member of our team, you will be responsible for maintaining and troubleshooting technical systems and infrastructure.About the RoleThe successful candidate will have a strong background in technical support...

  • Senior Technical Support Specialist

    1 week ago

    Kolkata, West Bengal, India beBeeExpert Full time ₹ 40,00,000 - ₹ 50,00,000

    Job OpportunityWe are seeking a seasoned Technical Support Specialist to join our team. In this role, you will provide expert technical guidance and support to our valued customers, addressing their complex post-sales concerns.Main Responsibilities:Deliver high-quality technical support to customers and partnersManage support cases to ensure timely issue...

  • Technical Support Expert

    2 weeks ago

    Kolkata, West Bengal, India beBeeCustomerSupport Full time ₹ 9,00,000 - ₹ 12,00,000

    Technical Support Specialist">Job Overview">This role involves providing top-notch customer support by resolving technical issues in a timely and efficient manner.">">Resolve customer queries through phone, email, or chat">Document incident details for future reference">Collaborate with internal teams to identify and resolve technical issues">Contribute to...

  • IT Support Expert

    2 weeks ago

    Kolkata, West Bengal, India beBeeSupport Full time ₹ 15,00,000 - ₹ 20,00,000

    Job SummaryAs a Senior Service Desk Agent, you play a pivotal role in delivering high-quality IT support to our global user base.Serve as a senior point of contact for IT support requests via phone, email, and chat.Troubleshoot and resolve complex technical issues involving hardware, software, networking, and enterprise applications.Core responsibilities...

  • Technical Desktop Support Expert

    2 weeks ago

    Kolkata, West Bengal, India beBeeDesktopSupport Full time ₹ 6,00,000 - ₹ 10,00,000

    Desktop Support SpecialistWe seek a skilled and experienced Desktop Support Specialist to fill this key role at our organization.Key Responsibilities:Provide technical support for desktop computers, printers, and troubleshoot various technical issues.Ensure smooth operation of hardware and software, and assist employees with technical problems.Required...

  • Senior Microsoft Power Platform Expert

    2 weeks ago

    Kolkata, West Bengal, India beBeeExpert Full time ₹ 19,89,000 - ₹ 24,34,000

    Job Title: Senior Microsoft Power Platform ExpertWe are seeking an experienced Senior Microsoft Power Platform Expert to lead our team in the design and development of innovative solutions using Microsoft Power Platform. The ideal candidate will have a strong technical background, excellent leadership skills, and the ability to mentor and coach other...

  • Senior Technical Support Specialist

    2 weeks ago

    Kolkata, West Bengal, India beBeeTechnical Full time ₹ 15,00,000 - ₹ 25,00,000

    Job Title: Senior Technical Support SpecialistWe are seeking a highly skilled and experienced Technical Support Specialist to join our team. The ideal candidate will have a strong background in Cisco UCCE / UCCX / PCCE solutions, 3rd party Call recording platforms, and basic Cisco ICM/CCMP/CVP/CUIC & troubleshooting.Key Responsibilities:Create MACD's in...

  • SAP B1 Technical Expert

    2 weeks ago

    Kolkata, West Bengal, India beBeeExpert Full time ₹ 90,00,000 - ₹ 1,20,00,000

    Job OverviewWe are seeking a senior technical expert to lead our technology initiatives and drive operational excellence. In this role, you'll blend strong technical expertise with a deep understanding of business processes to optimize, integrate, and scale our ERP ecosystem.Key ResponsibilitiesERP Optimization & IntegrationOversee end-to-end deployments,...

  • Expert Technical Solutions Provider

    2 weeks ago

    Kolkata, West Bengal, India beBeeRobotics Full time ₹ 18,00,000 - ₹ 25,00,000

    Technical Support Engineer Job DescriptionAs a technical support engineer, you will be responsible for delivering expert technical assistance to our channel partners and end-users in India.Providing technical assistance to channel partnersSupporting robotic application development and consultations with the sales teamDesigning and conducting technical...

Senior Technical Support Expert

2 weeks ago

Kolkata, West Bengal, India beBeeTechnical Full time ₹ 8,00,000 - ₹ 12,00,000
Technical IT Specialist Position

We are looking for a highly skilled and proactive technical specialist to join our team. This position will be responsible for resolving complex technical issues, providing in-depth troubleshooting, and ensuring smooth incident resolution.

  • Key Responsibilities:
  • Handle escalated incidents, service requests, and provide timely resolutions.
  • Perform advanced root cause analysis and provide solutions.
  • Monitor systems and applications to ensure high availability and performance.
  • Collaborate with cross-functional teams for complex issue resolution.
  • Document solutions and update standard operating procedures.
  • Provide guidance and support to junior engineers.
  • Ensure compliance with SLAs, IT policies, and security standards.

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
  • 2-5 years of experience in IT support or technical engineering roles.
  • Strong knowledge of operating systems and network fundamentals.
  • Experience with troubleshooting hardware, software, and infrastructure issues.
  • Familiarity with ITSM tools (ServiceNow, Jira, or similar).

Benefits:

  • The opportunity to work on challenging projects and collaborate with experienced professionals.
  • A dynamic and supportive work environment that encourages growth and development.
  • Ongoing training and professional development opportunities.