
Technical Support Expert
3 days ago
Technical Support Specialist
">Job Overview">This role involves providing top-notch customer support by resolving technical issues in a timely and efficient manner.
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- Resolve customer queries through phone, email, or chat">
- Document incident details for future reference">
- Collaborate with internal teams to identify and resolve technical issues">
- Contribute to the company knowledge base to enhance incident resolution efficiency">
- ">
- 1-3 years of experience in product support">
- Excellent communication skills in English">
- Strong problem-solving skills and good analytical acumen">
- Possession of a passion for technology and ability to learn quickly">
- Familiarity with ticketing platforms like Zendesk, Freshdesk, and Salesforce">
We're seeking a highly motivated individual who can thrive in a dynamic environment and make a meaningful impact on our organization.
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Technical Support Expert
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