Current jobs related to Sales and Customer Experience Manager - Kolkata, West Bengal - beBeeCustomerFocused

  • Customer Experience Manager

    2 weeks ago

    Kolkata, West Bengal, India beBeeCustomer Full time ₹ 60,00,000 - ₹ 1,20,00,000

    At Zarthi, we aim to deliver solutions that effectively address real business challenges and accelerate growth.We offer two core solutions: Zarthi for Services and Zarthi for Payments. These solutions operate on a pay-as-you-use model, delivering defined business outcomes through the integration of expert personnel, streamlined processes, and cutting-edge...

  • Assistant Sales Manager

    2 weeks ago

    Kolkata, West Bengal, India Startek (Aegis Customer Support Services Pvt. Ltd.) Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Roles and ResponsibilitiesManage sales team performance, providing guidance on lead generation, conversion rates, and customer service standards.Develop and execute strategies to increase revenue growth through effective cold calling, outbound sales, telesales, hard core sales, insurance sales, B2C sales, general insurance sales, life insurance, health...

  • Head - Customer Experience

    2 weeks ago

    Kolkata, West Bengal, India Sembcorp Green Infra Limited Full time

    Key Responsibilities- Define, design and implement a customer service strategy tailored to the new product range and sales channels.- Align customer service initiatives with broader company goals.- Design, implement, and manage customer service training programs for all sales channels.- Monitor training effectiveness and adjust content to address customer...

  • Senior Customer Experience Manager

    2 weeks ago

    Kolkata, West Bengal, India beBeeCustomerSuccess Full time ₹ 18,00,000 - ₹ 22,00,000

    We are seeking a seasoned professional to oversee the customer journey from post-sales onwards. As a key member of our team, you will play a pivotal role in ensuring seamless execution of orders, timely updates to customers, and exceptional customer satisfaction across all touchpoints.Key ResponsibilitiesAct as the primary point of contact for customers...

  • Customer Experience Specialist

    2 weeks ago

    Kolkata, West Bengal, India beBeeCustomer Full time ₹ 8,00,000 - ₹ 12,00,000

    Customer Support ProfessionalWe are seeking a highly skilled customer support professional to deliver exceptional customer experiences. The ideal candidate will have excellent communication skills, strong analytical abilities and the ability to work in a fast-paced environment.Key Responsibilities:Customer Query Management: Manage customer queries via phone,...

  • Customer Experience Advocate

    1 week ago

    Kolkata, West Bengal, India beBeeCustomerSupport Full time ₹ 9,00,000 - ₹ 12,00,000

    Delivering exceptional customer experiences is at the heart of this role.Key ResponsibilitiesAct as a frontline support expert for customer inquiries via calls, chats, or email.Diagnose and resolve networking issues related to devices, backhauls, or connectivity faults.Guide customers through device activation steps, including onboarding processes and...

  • Restaurant Manager

    2 weeks ago

    Kolkata, West Bengal, India Mayur Sales Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Role DescriptionThis is a full-time on-site role for a Restaurant and banquet operations Manager atWilliams Kitchen and Williams Court, located in Kolkata. The candidate will be responsible for overseeing daily operations, ensuring customer satisfaction, managing customer service, and coordinating the food and beverage services. Responsibilities also include...

  • Field Sales Manager

    2 weeks ago

    Kolkata, West Bengal, India Revgrow360-A Revenue and Ota Management Company for Hotels,Resorts, Homestays ,Hostel and B&B. Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionRevgrow360 is a Property and Revenue Management Organization that helps Hotels, Resorts, and other accommodation partners such as B&Bs and Hostels to improve and increase overall revenue.Revgrow360 provides a comprehensive 360-degree solution for hotels, including website design, operational strategy, and selling the right room to the...

  • Intelligent Customer Experience Manager

    1 week ago

    Kolkata, West Bengal, India beBeeProduct Full time ₹ 1,36,14,000 - ₹ 2,43,10,000

    AI Product ManagerAs a seasoned AI product manager, you will spearhead the development of innovative products that harness the power of artificial intelligence to drive exceptional customer experiences.Key Responsibilities:Define and Deliver AI-Powered Features: Leverage your expertise in AI to drive the next generation of intelligent customer engagement by...

  • Dedicated Customer Experience Specialist

    2 weeks ago

    Kolkata, West Bengal, India beBeeCustomerService Full time ₹ 18,000 - ₹ 25,000

    We are seeking a dedicated professional to handle day-to-day customer service tasks, including addressing inquiries and ensuring customer satisfaction. The ideal candidate will have excellent communication skills, the ability to drive sales growth, strong problem-solving abilities, and attention to detail.Key Responsibilities:Address customer inquiries in a...

Sales and Customer Experience Manager

2 weeks ago

Kolkata, West Bengal, India beBeeCustomerFocused Full time ₹ 6,00,000 - ₹ 10,00,000
Assistant Retail Store Manager

We are seeking a highly motivated and customer-focused Operations Manager to support the daily activities of our retail outlet. The role involves managing sales, supervising inventory, merchandising, and overseeing additional services like home deliveries and spa operations.

Key Responsibilities
  • Deliver exceptional customer service to drive store sales and customer retention.
  • Assist in handling customer queries, complaints, and escalations.
  • Support the Store Manager in achieving monthly sales targets.
Inventory & Operations
  • Oversee stock levels, replenishment, and timely ordering.
  • Ensure proper inventory control and minimize shrinkage.
  • Coordinate with logistics for smooth handling of home delivery orders.
Visual Merchandising
  • Implement and maintain visual merchandising standards to enhance customer experience.
  • Ensure promotional displays, signage, and in-store layouts are updated regularly.
Service Management (Spa & Grooming)
  • Assist in managing spa and grooming appointments.
  • Coordinate staff scheduling and ensure quality of pet spa services.
  • Handle customer follow-ups and ensure satisfaction with spa experiences.
Team Support
  • Supervise floor staff and assign daily responsibilities.
  • Support training of new employees on customer handling and store SOPs.
  • Maintain discipline, hygiene, and operational standards within the store.
Requirements
  • 1–3 years of experience in retail operations or store management.
  • Strong customer service and sales orientation.
  • Knowledge of inventory management systems and retail processes.
  • Ability to multitask and manage both store floor and service operations.
  • Good communication and leadership skills.
Good to Have
  • Prior experience in pet retail, spa, grooming, or lifestyle retail sector.
  • Familiarity with POS systems and CRM tools.