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Customer Relationship Manager

2 weeks ago

Srikakulam, Andhra Pradesh, India beBeeCustomer Full time ₹ 6,00,000 - ₹ 8,00,000

Job Profile Overview:

  • This role is ideal for ambitious professionals seeking a challenging career in customer sourcing and management.

About the Position:

  • The Group Credit Officer will be responsible for sourcing new customers, conducting center meetings, and collecting repayments in a timely manner.
  • Key Performance Indicators (KPIs) include collections quality, disbursal amount, insurance attachment rate, customer satisfaction, and team coordination.

Responsibilities:

  • Sourcing and training customers to build a growing customer base.
  • Running required credit checks and collecting repayment on the fields with focus on collections quality.
  • Coordinating with Area Credit Officers for smooth disbursement and collections.