IT Services Director

2 weeks ago

Mount Abu, Rajasthan, India beBeeService Full time ₹ 2,00,00,000 - ₹ 2,50,00,000
IT Service Assurance Manager Job Description

We are seeking a seasoned and proactive IT service assurance manager to oversee the delivery of IT services in a highly regulated environment. This role is pivotal in ensuring IT services align with business needs, comply with Good Practice regulations, and support the organization's mission to deliver high-quality healthcare solutions.

The ideal candidate will have a strong background in IT service management, preferably in the pharmaceutical or life sciences sector.

  • Job Summary:
  • This IT service assurance manager will be responsible for overseeing global IT service delivery across all locations, including manufacturing plants, R&D centres, corporate offices, and international sites spanning various regions.
  • Key Responsibilities:
  • - Manage day-to-day operations by serving as the central liaison between outsourced service providers and internal functional teams.
  • - Build and sustain strong relationships with outsourced IT partners and vendors to ensure service levels are maintained, issues are resolved promptly, and contractual commitments are met.
  • - Align IT services with evolving business priorities and communicate timely changes to IT teams.
  • - Identify opportunities for service improvement and implement Service Improvement Plans (SIPs) to sustain or enhance performance.
  • - Conduct regular service reviews with IT service partners to assess performance, review risks, and drive customer satisfaction improvements.
  • - Lead and coordinate on-site service teams, including scheduling, task allocation, and performance monitoring.
  • - Identify and address service delivery risks and issues.
  • - Coordinate technical teams to ensure smooth implementation and ongoing support of services.
  • - Manage escalations and resolve service issues in a timely manner.
  • - Establish and manage Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) for internal and external IT services.
  • - Collaborate with stakeholders to understand business requirements and ensure IT services meet those needs.
  • - Manage vendor relationships and third-party service providers.
  • - Oversee incident, problem, change management, and other ITIL processes.
  • - Facilitate audits and inspections by regulatory bodies related to IT systems and services.

  • Creative Director

    2 weeks ago

    Mount Abu, Rajasthan, India Growth Fusion Full time

    Job Title: Video Editor (Creative Director) Location: Bangalore, India (Onsite) Company: Growth Fusion – A Performance Marketing CompanyAbout Us :Growth Fusion is a high-growth performance marketing company driving millions in annual ad spend across insurance, finance, home services, and other verticals. We leverage cutting-edge technology, data, and...

  • Hotel Operations Director

    2 weeks ago

    Mount Abu, Rajasthan, India beBeeLeadership Full time ₹ 15,00,000 - ₹ 18,00,000

    Job Title: Senior Hotel Operations Director">About the Role:We are seeking a highly experienced and accomplished hotel operations director to oversee the strategic management of our upscale hotel. The ideal candidate will be a hospitality professional with a strong track record in managing premium hotel properties.This leadership role demands exceptional...

  • Property Operations Director

    2 weeks ago

    Mount Abu, Rajasthan, India beBeeHospitality Full time ₹ 12,00,000 - ₹ 15,00,000

    Job Title: Property Operations DirectorWe are seeking an experienced and dynamic Operations Director to oversee the management of our properties. This senior role is critical to ensuring operational excellence, driving guest satisfaction, and achieving business objectives across our network.Key Responsibilities:Strategic Leadership: Develop and execute...

  • Innovative Art Director

    2 weeks ago

    Mount Abu, Rajasthan, India beBeeArtDirector Full time ₹ 7,50,000 - ₹ 15,00,000

    Job OverviewWe are seeking a highly skilled and innovative Art Director to join our team.The successful candidate will be responsible for conceptualizing and designing creative campaigns across various platforms, collaborating with cross-functional teams, and ensuring design quality and consistency.Develop and execute comprehensive campaign strategies that...

  • Director of International Technical Services

    2 weeks ago

    Mount Abu, Rajasthan, India beBeeTeamLeadership Full time ₹ 90,00,000 - ₹ 1,50,00,000

    Job Opportunity:Lead the Technical Service department for international markets and shape service strategy to achieve targets, develop services, and ensure efficient delivery and customer satisfaction.Key Responsibilities:Create and implement service strategies to meet business objectives.Mentor a team of technical service professionals to deliver...

  • ITIL Infrastructure Services Director

    2 weeks ago

    Mount Abu, Rajasthan, India beBeeOperations Full time ₹ 24,00,000 - ₹ 28,00,000

    ITIL Operations Support ManagerWe are seeking an experienced ITIL certified professional to oversee and enhance IT service operations, ensuring high-quality IT support delivery aligned with business goals.Lead a team to deliver timely and effective incident resolution and service requests.Implement and maintain ITIL processes including Incident Management,...

  • Enterprise Software Support Director

    2 weeks ago

    Mount Abu, Rajasthan, India beBeeLeadership Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

    Director of Enterprise Software SupportThe role encompasses leading and overseeing post-implementation customer support activities within a software company operating in the banking domain.Lead and manage application support, services, and cloud support teams, providing guidance and support for effective project execution.Develop and maintain strong...

  • Pharmaceutical Services Director

    2 weeks ago

    Mount Abu, Rajasthan, India beBeeOperations Full time ₹ 9,00,000 - ₹ 12,00,000

    Pharmacy Operations ManagerThe successful candidate will lead the pharmacy operations, overseeing day-to-day activities and ensuring compliance with relevant regulations.Key Responsibilities:Manage dispensing, billing, and stock management processes.Monitor drug availability and maintain adequate levels of essential medicines.Ensure proper storage conditions...

  • Business Operations Compliance Professional

    2 weeks ago

    Mount Abu, Rajasthan, India beBeeCompliance Full time ₹ 15,00,000 - ₹ 20,00,000

    Job OverviewThis is an exciting opportunity to work in the securities industry as a Deputy Manager. The role involves performing various activities related to membership compliance on the Exchange and supporting the team in achieving a no-error work environment.About the RoleTo scrutinize and process applications for change in director as per Exchange/SEBI...

  • Sales Director

    2 weeks ago

    Mount Abu, Rajasthan, India beBeeBusinessDevelopment Full time ₹ 12,00,000 - ₹ 20,00,000

    We are seeking an experienced Business Development Manager to drive new client acquisition for our US IT staffing division.Key Responsibilities:Client Acquisition & Business DevelopmentIdentify and secure new Direct Clients, Tier 1 Vendors, Prime Vendors, and Implementation Partners.Create and execute strategic go-to-market and corporate sales plans.Drive...