ServiceNow ITSM Solution Architect

5 days ago


Bengaluru, Karnataka, India Primus Full time

Job Overview:

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Primus is seeking an experienced ServiceNow ITSM Solution Architect to design, implement, and maintain our ServiceNow ITSM solutions. As a key member of our team, you will be responsible for ensuring seamless integration with existing systems and leveraging best practices for optimal solution performance.

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Responsibilities:

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- Design and implement ServiceNow ITSM solutions that meet business requirements and ensure seamless integration with existing systems.

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- Configure ServiceNow workflows, forms, and reports to improve efficiency and effectiveness, leveraging best practices for optimal solution performance.

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- Provide technical support to end-users and troubleshoot ServiceNow-related issues, applying analytical skills to resolve complex problems.

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Compensation:

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$145,000 - $195,000 per annum, based on experience.

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Requirements:

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- 6+ years of experience in IT Service Management, with a strong focus on ServiceNow ITSM solutions and ITIL processes.

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- Strong understanding of service management frameworks and proficiency in ServiceNow integrations and API development.

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- Excellent communication and interpersonal skills to work effectively with cross-functional teams and stakeholders.



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