ServiceNow ITSM Solution Architect
5 days ago
Job Overview:
">Primus is seeking an experienced ServiceNow ITSM Solution Architect to design, implement, and maintain our ServiceNow ITSM solutions. As a key member of our team, you will be responsible for ensuring seamless integration with existing systems and leveraging best practices for optimal solution performance.
">Responsibilities:
">- Design and implement ServiceNow ITSM solutions that meet business requirements and ensure seamless integration with existing systems.
">- Configure ServiceNow workflows, forms, and reports to improve efficiency and effectiveness, leveraging best practices for optimal solution performance.
">- Provide technical support to end-users and troubleshoot ServiceNow-related issues, applying analytical skills to resolve complex problems.
">Compensation:
">$145,000 - $195,000 per annum, based on experience.
">Requirements:
">- 6+ years of experience in IT Service Management, with a strong focus on ServiceNow ITSM solutions and ITIL processes.
">- Strong understanding of service management frameworks and proficiency in ServiceNow integrations and API development.
">- Excellent communication and interpersonal skills to work effectively with cross-functional teams and stakeholders.
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