Executive Customer Service Representative

5 days ago


Hadapsar, Maharashtra, India beBeeCustomerService Full time ₹ 5,00,000 - ₹ 8,50,000
Job Opportunity

We are seeking a highly skilled professional to fill the role of Customer Service Representative. As a key member of our team, you will be responsible for ensuring the smooth operation of our branch and customer records.

Maintenance of Branch Records:

The ideal candidate will maintain accurate and up-to-date branch records, including updating receipts of cash collected in the branch. This requires excellent organizational skills and attention to detail.

Statutory Compliance:

You will ensure compliance with statutory requirements, including registers and displays of charts posters, petty cash management, and key management. Your ability to work within regulatory frameworks is essential.

Cash Management:

Your primary responsibility will be to ensure timely banking of cash, comply with cash receipting procedures for field staff, and enable the branch to meet its objectives for disbursement. This requires strong analytical skills and the ability to manage multiple tasks.

Operational Efficiency:

To achieve operational efficiency, you will use different applications to maintain branch operations, manage stickers, and conduct repayment reminder calls to members. You will also be responsible for identifying areas for improvement and implementing changes to optimize branch performance.

Key Responsibilities:



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