Retail Operations Manager
2 weeks ago
Job Summary
Vodafone Idea Limited is a leading telecom service provider in India, operating as an Aditya Birla Group and Vodafone Group partnership. The Company is committed to delivering delightful customer experiences and contributing to the 'Digital India' initiative by enabling millions of citizens to connect and build a better tomorrow.
Key Responsibilities
- Achieve sales targets for all products, including Voice/Data, postpaid/prepaid, digital, and upgrades.
- Ensure the quality of acquisition and monitor availability of stock adhering to norms.
- Deliver overall revenue targets through various channels.
- Facilitate the roll-out of Frenchie Store, including partner selection and location management.
- Coach channel partners to improve efficiency, drive profitability, and adhere to processes.
- Manage churn and customer satisfaction for walk-in customers at touch points.
Requirements
- Graduate degree.
- 2-5 years of work experience in the Retail Industry.
- Store management and customer relationship management skills.
About Vodafone Idea Limited
Vodafone Idea Limited, formerly Idea Cellular Limited, is an Aditya Birla Group and Vodafone partnership. The Company is listed on the National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.
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