Retail Franchisee Lead Manager
3 weeks ago
Vodafone Idea Limited is a leading telecom service provider in India, offering pan India Voice and Data services across 2G, 3G, and 4G platforms. The company is committed to delivering delightful customer experiences and contributing to the creation of a truly 'Digital India' by enabling millions of citizens to connect and build a better tomorrow.
Role
Franchisee Lead Manager
Function / Department
Retail / Franchisee Operations
Key Responsibilities
- Achieve sales targets for all products, including Voice/Data, postpaid/prepaid, digital, and upgrades.
- Ensure quality of acquisition and monitor stock availability.
- Deliver overall revenue targets through channels.
- Facilitate the roll-out of Frenchie Stores and meet expansion targets.
- Coach channel partners to improve efficiency, drive profitability, and adhere to processes.
- Manage churn and customer satisfaction for walk-in customers at touch points.
Requirements
- Graduate degree.
- 2-5 years of work experience in the Retail Industry.
- Store management and customer relationship management skills.
About Vodafone Idea Limited
Vodafone Idea Limited is an Aditya Birla Group and Vodafone partnership, formerly known as Idea Cellular Limited.
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