Retail Operations Manager
3 weeks ago
Vodafone Idea Limited, a leading telecom service provider, is seeking a skilled professional to lead its franchisee operations in Vijayawada. As a Manager - Franchisee Lead, you will be responsible for driving sales and revenue growth across all products, ensuring quality of acquisition, and managing stock availability.
Key Responsibilities:
- Achieve sales targets for all products, including voice, data, digital, and upgrades.
- Monitor and ensure quality of acquisition, adhering to company norms.
- Manage stock availability and ensure timely delivery.
- Drive revenue growth through effective channel management.
- Develop and implement strategies to improve customer satisfaction and reduce churn.
- Coach channel partners to enhance efficiency, profitability, and adherence to processes.
Requirements:
- Graduate degree with 2-5 years of experience in retail industry.
- Strong understanding of store management and customer relationship management.
- Leadership and people management skills.
- P&L management skills.
About Vodafone Idea Limited:
Vodafone Idea Limited, an Aditya Birla Group and Vodafone partnership, is India's leading telecom service provider. With a large spectrum portfolio, the company is committed to delivering delightful customer experiences and contributing to a 'Digital India' by enabling millions of citizens to connect and build a better tomorrow.
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