Global Client Liaison

7 days ago

Hyderabad Secunderabad Telangana, India beBeeCommunication Full time ₹ 1,04,000 - ₹ 1,30,878
Customer Support Representative

We are seeking a skilled and detail-oriented Customer Support Representative to join our team. The ideal candidate will have excellent communication skills, a strong understanding of customer service principles, and the ability to work effectively in a fast-paced environment.

Job Description:

The Customer Support Representative will be responsible for providing exceptional customer service via phone, email, and chat. This includes responding to customer inquiries, resolving issues, and documenting interactions in internal systems.

Key Responsibilities:
  • Interact with customers to resolve their queries and concerns.
  • Provide timely and effective solutions to customer issues.
  • Document all interactions in CRM systems for tracking and analysis.
Required Skills and Qualifications:

To succeed in this role, you will need:

  • A bachelor's degree in any field.
  • 0-2 years of experience in customer-facing roles.
  • Excellent written and verbal English communication skills.
  • Basic computer skills and familiarity with CRM software.
Benefits:

This is an exciting opportunity to join a dynamic team and grow your career in customer support. You will have the chance to develop new skills, work with a diverse range of customers, and contribute to a positive and supportive work environment.

Others:

We offer a competitive salary and benefits package, as well as opportunities for professional development and advancement.

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