
Global Client Services Professional
6 days ago
We are seeking a highly skilled Global Client Services Professional to join our team.
- The ideal candidate will be responsible for responding to retail and professional clients' inquiries via inbound calls, email and on-line chat.
- They will also be required to obtain thorough knowledge of products offered by global exchanges.
- Assisting clients with opening and funding accounts, as well as showing them how to use different features of the Trader Workstation, will also be key responsibilities.
- The successful candidate will need to explain margin requirements to clients and investigate trade issues and order executions.
- Knowledge of securities regulations impact on customers is essential.
Qualifications
- Minimum 2 years of experience in trading or brokerage services.
- A University degree (Bachelors) is required.
- NCFM/NISM certifications in capital markets, derivatives and currency derivatives are necessary.
- High level of MS Excel skills are required.
- Fluent English language skills are a must.
- Good quantitative/analytical skills and excellent oral/written communication skills are required.
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