Mac Lead Engineer
2 weeks ago
About the Role:
The Enterprise Mac Specialist position is a key part of the TransUnion EUC Engineering team, which implements and configures Enterprise technology architecture solutions. The team's expertise spans operating systems/compute, storage, database, networking, and operations infrastructure, typically involving Microsoft, Mac, or multi-vendor technology stacks.
Key Responsibilities:
- Deep knowledge and experience with MacOS supporting the Global MAC environment for TransUnion.
- 7+ years' experience with JAMF Pro for Mac, PC support, and an operations/administration background.
- Knowledge and experience in several areas, including Mac Operating Systems, System Center Configuration Manager (SCCM) Current Branch, Microsoft Intune/MEM, Windows 10 and 11 Operating Systems, Group Policy Object analysis, design, implementation, and testing, Virtual Desktop platforms, and deployment methodologies.
What You'll Bring:
- Knowledge of operations management, systems security, security standards, testing processes and protocols, relational databases, network devices, and other core infrastructure concepts.
- Experience with one or more of the following technologies: JAMF Pro, Microsoft Intune/SCCM, PowerShell and other scripting languages, Windows BitLocker, File Vault, DLP, Antivirus Software, Systrack, Tanium, and other security tool sets, Microsoft Active Directory services (AD) and Azure Active Directory services (AAD) as well as Hybrid co-management, Azure, EMS, O365, Autopilot.
- Highly developed analytical skills and the ability to solve complex technical problems using a methodical systemic approach.
- Experience troubleshooting workstations, imaging devices, and telecom.
- Ability to manage multiple competing priorities.
- Exceptional communication, organization/planning, interpersonal, and customer service, support, and response skills.
What You Will Bring:
- 7+ years' experience working within the MacOS environment.
- Execute large-scale software updates and deployments, platform migration, and endpoint and vulnerability management.
- Design and conduct systems integration testing, component integration testing, and user acceptance testing.
- Interact with clients and build strong trust and results-based relationships.
- Proven track record of successfully delivering infrastructure solutions.
- Working with global teams, virtual teams, and offshore resources/delivery centers.
- Communicating and presenting complex information to technical and non-technical stakeholders, both verbally and in written form.
- Project reporting and an awareness of Project Management methodologies.
- Knowledge of ITIL v3 processes and standards.
- Knowledge managing and using IT service management systems like Remedy.
About TransUnion:
TransUnion is a global leader in credit information and information management services. We believe in the power to achieve and are taking it in bold new directions, building on our commitment to integrity, service, reliability, and innovation.
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