Network Infrastructure Specialist

1 month ago


Chennai, Tamil Nadu, India Movate Full time
Job Profile : Network Engineer

Experience : 2 - 7 years

Location : Chennai ( Ambit IT Park)

Shift : Rotational Night Shift

Work Model : Work from office

Key Skills : CCNA or CCNP (Trained/Certified)

Education : Any UG/PG Degree / Min 3 yrs Diploma

Job Description:

We are seeking a skilled Network Engineer to join our team at Movate. As a Network Engineer, you will be responsible for troubleshooting and diagnosing Level 1 issues, driving satisfactory resolution of the issues, and ensuring consistent customer satisfaction.

Key Responsibilities:

  • Troubleshoot Product, Codes, and Configuration issues
  • Document all communication with customers in the CRM
  • Interface with international customers
  • Timely handoff (escalation) of cases that require technical or political to L2/L3 TAC

Requirements:

  • OSI layers - detailed understanding of each layer's function and relevant protocols that operate at each level
  • TCP/IP - thorough understanding and clear explanation about windowing/handshake mechanism
  • MAC header structure and use of each field
  • IP header structure and use of each field
  • ARP - how ARP works in a Layer 2 and Layer 3 communication
  • Mac address table fields and how a switch uses MAC table for switching decisions
  • ARP table and how a switch uses ARP table
  • Routing Table fields and how a Router uses routing table for routing decisions
  • DHCP protocol messages (clear understanding of DORA process)
  • DHCP operation in layer 2 and layer 3 scenarios (server & client in same vlan or different VLAN)
  • thorough understanding of Broadcast domain and Collision Domain
  • thorough understanding of Unicast, Multicast, and Broadcast traffic
  • thorough understanding of Subnetting, Vlan, VTP, 802.1q, STP, Linkage
  • thorough understanding of RIP (version 1 and 2) and OSPF (link states, LSA types, area types, router types, neighbor communication)
  • Difference between Routing and Routed protocols
  • Good troubleshooting approach (from Level 1 to 7 of OSI)


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