Technical Manager- Engineering End User Compute

1 month ago


Chennai, Tamil Nadu, India TransUnion LLC Full time

About the Role:

This is a technical leadership position responsible for the overall engineering management and implementation of the TransUnion enterprise End User environment. The successful candidate will be accountable for the management-level oversight and responsibility for all end-user devices at a global scale within EUC Engineering.

The environment includes engineering and strategic management of Windows OS and MAC solutions, both physical and virtual end points. This position will support and collaborate with the IT Services Architecture and Operational teams in all associate-facing initiatives within the End User Compute domain.

This is a technical lead role within EUC engineering that will be hands-on technical leadership as well as managerial oversight to shape the transformation of end-user compute.

Key Responsibilities:

  • Lead the team to support and maintain devices that are in line with compliance and regulatory requirements.
  • Work closely with Architecture, Operations Team, and Service Desk to build an end-to-end team to build and define a 3-year strategy for TransUnion's Global End User Compute domain.
  • Play an integral role in building and enhancing EUC infrastructure in terms of robustness, scalability, availability, capability, and efficiency.
  • Manage teams that are responsible for delivery of the EUC services estate throughout the enterprise environment.
  • Align and foster Associate device needs, working closely with Procurement, Architecture, and Operations team to build domain roadmaps implementations and deliver solutions.
  • Respond and address security vulnerabilities, regular cadence of patching of MAC, WINDOWS, and IOS software.
  • Provide value-added solutions for business, both tactically and strategically.
  • Provide technical leadership, hands-on development by inspiring your teammates to think outside the box as they deliver high-quality software solutions.

Requirements:

  • Bachelor's degree in computer science, systems analysis, or a related study, or equivalent experience.
  • Exceptional interpersonal skills in areas such as teamwork, facilitation, and negotiation.
  • 8-10 years of experience in EUC engineering domain.
  • 5+ years of management experience managing a dynamic staff consisting of both internal teams and outsourced teams.
  • 5+ years of experience in complex EUC environment.
  • Knowledge of both Windows and MAC OS, both from a physical and virtual end-point environment.
  • Knowledge of M365 Platform and Microsoft W365 Remote Desktop.
  • 5+ years' experience in enabling End Point solutions working closely with Architecture team on strategic direction in a global environment.

About Us:

TransUnion is a global leader in credit information and information management services. We give businesses, consumers, and the global community the power to achieve their goals. We believe in the power to achieve and are taking it in bold new directions.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.



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