Global Operations Strategist

1 day ago

Kota, Rajasthan, India beBeeBusiness Full time ₹ 1,87,90,000 - ₹ 2,61,40,000
Operational Excellence Specialist

Drive harmonization of business processes and optimize target operating models to enhance operational efficiencies across the region.

This role will play a pivotal part in driving continuous improvement through effective deployment of technology, establishing a high-performance agency network, and leading regional improvement projects.

Key Responsibilities:
  • Process Harmonization & Target Operating Models:
    • Implement standardized processes across the region to create a consistent approach to operations.
    • Collaborate with Regional Businessowner teams to review target operating models that enhance efficiency and operational effectiveness.
    • Continuously assess and refine these models to ensure alignment with regional requirements.
  • Technology Deployment:
    • Help Agencies identify and prioritize automation opportunities to reduce manual processes and operational redundancies.
    • Act as a liaison between Regional agencies and promote best practice sharing.
  • High-Performance Agency Network Management:
    • Develop and implement a high-performance mindset within the regional agencies.
    • Monitor and coach QPMs to improve agency performance across the region.
    • Drive initiatives that encourage best practices sharing, performance benchmarking, and continuous improvement within agency networks.
  • Regional Improvement Projects:
    • Identify and lead regional improvement projects focusing on operational waste reduction, simplification, and efficiency gains.
    • Conduct regular assessments to uncover opportunities for process enhancements, automation, and simplification across various functions.
    • Engage stakeholders across the region to drive a culture of continuous improvement and ensure alignment on project goals.
  • Regional Deployments:
    • Deploy Target Operating models in the regions challenge to minimize exceptions and manage Country Manager expectation.
    • Deploy new tools and new process within the Region Monitor implementation and project adoption before handover to Business units.
  • Project Management & HO contribution:
    • Participate in HO global projects, working closely with HO BEX team and external teams to manage the effective implementation of projects.
    • Act as a focal point for the region to provide regional specificities and process needs.
    • Collaborate and Help Agencies during GBS transition projects.
  • Implementation of New Clusters or Agencies:
    • Lead the setup and implementation of new regional clusters or agencies, ensuring alignment with business standards and operational targets.
    • Provide guidance on standard operating procedures, resource allocation, and technology requirements to establish a solid foundation for new entities.
    • Ensure smooth integration and adherence to the target operating model.

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