Customer Engagement Specialist
2 weeks ago
The Customer Engagement Specialist will be responsible for boosting sales by reaching out to prospective students and generating walk-ins for the institute. This role requires excellent communication and persuasion skills, as well as the ability to handle queries effectively and maintain student data.
Key Responsibilities- Make 100 cold calls daily to prospective students, explaining the courses and services offered by the institute.
- Maintain a connection rate of 70% to 80% from daily calls.
- Generate 4 to 5 daily walk-ins from cold calling efforts.
- Use predefined scripts to contact both prospective and existing students.
- Address queries related to courses, services, and any issues students may face.
- Update and maintain the student database regularly.
- Build and maintain positive relationships with students to enhance engagement.
- Report daily progress to the supervisor, including call and walk-in statistics.
- Strong interpersonal and communication skills.
- Excellent organizational and time management abilities.
- Ability to work effectively with diverse groups of students and stakeholders.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Strong problem-solving skills and attention to detail.
- Flexible work schedule.
- Competitive pay.
- Opportunities for growth and advancement.
- Transparent performance and management system.
- Work with the latest technologies and tools.
- Medical insurance.
- Five-day working culture.
- Diverse and inclusive workplace.
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Customer Engagement Specialists
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Customer Interaction Specialist
5 days ago
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Customer Relationship Specialist
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Customer Success Specialist
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Customer Relationships Professional
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Customer Support Specialist
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Customer Support Specialist
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Customer Support Specialist
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Sales Representative for Customer Engagement
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Customer Relationship Management Specialist
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Customer Relationship Management Specialist
2 weeks ago
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Customer Acquisition Specialist
2 days ago
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Digital Marketing Specialist
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Content Specialist
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Customer Service Representative
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Indore, Madhya Pradesh, India Brucira Full timeCompany OverviewBrucira is a pioneering Design Consultancy firm based in Mumbai, India. The company's team consists of skilled product designers, storytellers, and architects who create engaging digital experiences. They specialize in providing innovative design solutions for various digital products, including SaaS, enterprise software, and mobile apps.Job...
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Digital Marketing Specialist
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Ecommerce Performance Marketing Specialist
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Email Marketing Specialist
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Content Specialist
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Optometry Development Specialist
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