
Accounts Receivable Specialist
6 days ago
Job Title: Team Member
">- Required Skills:
- Billing/Invoicing, Contract Management, Pricing/Signing Backlog, Account Management
">Job Responsibilities:
">- Basic understanding of Billing and invoicing
- Conversant of various online tools and systems
- Responsible for assisting with day-to-day calls/queries relating to billing processes
- Day-to-day reporting of activities and progress reports to seniors.
- Resolve inquiries/queries related to Billing,
- Adhere to the policy guidelines for billing.
- Responsible for follow up with field location team for necessary supporting documents required for billing
- managing and recovering outstanding payments from customers
- contacting debtors, negotiating payment plans, resolving disputes, and ensuring compliance with company policies and legal requirements
- Investigating and addressing customer concerns related to billing, payments, or account discrepancies
- Downloading of Bank statements for all accounts
- Providing bank statements, remittances and correspondences received to the collectors on the same day
- Performing the regular standard tasks of Customer Invoicing Processing function
- Ensure that cash is applied only based on the defined process without exceptions
- Collate all remittances for the Cash/Wire/Cheque payments received and apply to the correct invoice using Remittance Advice from customers or related collectors
- Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund
- Providing details of un-applied and unidentified cash to all collectors daily and follow up proactively to get details of applications
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