Improving Team Performance through Effective Corporate Training

6 days ago


Panjim, Goa, India beBeeCorporate Full time ₹ 2,50,000 - ₹ 3,00,000

We are seeking a dynamic and detail-oriented Corporate Training Specialist to develop and implement training programs that enhance team performance and ensure operational excellence.

About the Role

The ideal candidate will be responsible for designing and delivering structured training programs for new hires and existing staff, covering customer service, product knowledge, and operational procedures.

Key Responsibilities
  • Develop and execute comprehensive training programs for customer service, product knowledge, and operational procedures.
  • Conduct hands-on training sessions for baristas, cafe managers, and service staff on coffee brewing techniques, food safety, and quality standards.
  • Implement soft skills training, communication, teamwork, and problem-solving to enhance customer interactions.
  • Regularly audit cafe performance to identify areas for improvement and conduct refresher training programs where needed.
Requirements
  • 3 years of experience in corporate training, learning, development, or hospitality training.
  • Strong understanding of cafe operations, food, beverage service, and customer experience management.
  • Excellent communication, presentation, and coaching skills.
  • Ability to design structured training programs and implement learning management systems.
  • Proficiency in Microsoft Office, Google Suite, and e-learning platforms.
Preferred Qualifications
  • Bachelor's degree.
  • Experience as a corporate trainer.
  • Knowledge of food safety standards and hygiene practices.

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