
Chief Training Officer
2 weeks ago
Assistant Manager Learning
Job DescriptionThe Assistant Training Manager coordinates and manages the implementation of training initiatives in line with brand policies and procedures. This role develops and maintains training resources, implements systems that promote growth and development, ensuring that all promises to stakeholders are delivered.
As the Assistant Training Manager, you will be responsible for performing the following tasks to the highest standards:
- Update the training notice board with all information on the situation in and out of the hotel as well as training information.
- Assist in the implementation of recognition programs.
- Organize and coordinate approved cross-training sessions.
- Carry out talent programs according to brand standards.
- Assist in setting up and maintaining training and talent program policies.
- Develop plans to conduct needs analyses and in-house training on a regular basis.
- Propose training plans and ensure that all training records are in place.
- Develop tools and systems to ensure training and development programs meet hotel objectives.
- Ensure that training and development are integrated into business plans and budgets, and targeted goals are identified and monitored.
- Take part in the preparation and planning of the Training department's goals and objectives.
- Facilitate the implementation of multi-skill programs.
- Manage the planning and delivery of orientation programs.
- Offer support and advice on personal development plans to team members under your supervision.
- Implement appropriate management practices that provide team members with motivation and communication.
- Provide information as required regarding training records and attendance.
- Assist all departmental trainers with their training where necessary.
- Deal effectively with guests and workplace colleagues from a variety of cultures.
- Be aware of duty of care, and adhere to occupational health and safety legislations, policies and procedures.
- Adhere to the hotel's security and emergency policies and procedures.
- Be familiar with property safety, current first aid, and fire emergency procedures.
- Ensure that all team members have a complete understanding of and adhere to the hotel's team member rules and regulations.
- Carry out any other reasonable duties and responsibilities as assigned.
- The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
To succeed as an Assistant Training Manager, you will need:
- A strong background in training and development.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
- Strong analytical and problem-solving skills.
- Proficiency in Microsoft Office and other software applications.
As a valued member of our team, you can expect:
- A competitive salary and benefits package.
- The opportunity to work with a dynamic and supportive team.
- Ongoing training and development opportunities.
- A comprehensive rewards program.
Please note:
- This job description is not exhaustive and may change over time.
- Applicants must have the right to work in the country where the position is located.
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