Head of Operations

2 weeks ago


Gurgaon, Haryana, India Mintskill HR Solutions LLP Full time

The Head Operations will play a pivotal role in driving the operational strategy, ensuring smooth execution, and scaling our charging infrastructure across the country.

This role is critical in overseeing the expansion and scaling of the charge points network across multiple cities, ensuring efficient and effective operation of the charging stations, and implementing best practices for site selection, installation, and maintenance of charge points.

The Head Operations will also be responsible for optimizing resource allocation and managing operational budgets, establishing and maintaining relationships with key vendors, suppliers, and partners, and negotiating contracts and agreements to secure favorable terms for the company.

Additionally, this role will focus on delivering exceptional customer service and satisfaction, addressing and resolving any operational issues that impact the customer experience, and utilizing data analytics to drive operational decisions and improvements.

The ideal candidate will have a minimum of 8-10 years of experience in operations management, preferably in the EV, automotive, or infrastructure sectors, and a Bachelor's degree in Engineering, Business Administration, or a related field, with a Master's degree preferred.


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