TETR - Head - Academic Operations
3 weeks ago
About the Role:
As the Academic Operations Director at TETR, you will oversee the smooth execution and continuous improvement of academic programs across our global campuses.
This includes managing faculty relations, curriculum delivery, student services, and logistical coordination. You will work closely with cross-functional teams to ensure a seamless student experience, while driving the operational efficiency of the program.
The ideal candidate will be a strategic thinker with a strong operational background and a passion for education and leadership.
Key Responsibilities:Program Management:
Lead the planning and execution of TETR's academic programs, ensuring that each semester's activities, curriculum, and faculty interactions are delivered smoothly across global locations.
Faculty & Staff Coordination:
Manage relationships with faculty, ensuring their needs are met, and collaborate with the teaching staff to maintain the highest standards of curriculum delivery.
Operational Excellence:
Optimize academic processes and operations, from student onboarding to curriculum rollout, ensuring consistency and high-quality delivery across all locations.
Global Logistics:
Oversee the logistical aspects of running academic programs across multiple countries, including travel arrangements, housing, student services, and campus coordination.
Stakeholder Management:
Act as a liaison between students, faculty, and staff to ensure all stakeholders are aligned and well-informed about program developments and operational changes.
Student Experience:
Enhance the overall student experience by proactively addressing any operational issues, creating a supportive and engaging academic environment, and ensuring that student needs are met.
Data-Driven Decision Making:
Utilize data analytics to track academic performance, monitor KPIs, and make informed decisions on process improvements and academic outcomes.
Compliance & Accreditation:
Ensure that all academic operations comply with local regulatory requirements, accreditations, and industry standards.
Requirements:
- Bachelor's or Master's degree in Education, Business Administration, or a related field.
- 5+ years of experience in academic operations, program management, or similar roles, preferably within the higher education or EdTech sector.
- Strong leadership and people management skills with experience in leading cross-functional teams.
- Demonstrated ability to manage complex global operations and multiple stakeholders simultaneously.
- Strong problem-solving and analytical skills with a focus on optimizing processes and improving outcomes.
- Experience with academic accreditation processes and compliance in different global regions.
- Excellent communication skills, both written and verbal, with the ability to manage relationships with faculty, students, and external partners.
What We Offer:
- A key leadership role in a rapidly growing and innovative institution that is redefining global business education.
- The opportunity to work in a fast-paced, entrepreneurial environment with a high degree of ownership.
- Hands-on experience managing a globally immersive business education program.
- Global travel opportunities as part of overseeing academic operations across multiple countries.
- A supportive and dynamic work culture that values professional growth and impact.
- Join us at TETR, where we're not just part of the change—we're leading it.
- Our flagship undergraduate program has captivated a global audience, receiving over 91,000 applications from 182 countries, propelled by a widely acclaimed campaign that garnered 36 million views across multiple platforms.
TETR College of Business is a pioneer in transformative education, offering a unique business program that spans 7 different countries and 8 semesters. Our academic council includes industry leaders, CXOs, and faculty from top institutions like NUS, SDA Bocconi, and IIT. With a strong focus on hands-on experience, our students learn from the best in the business world and make a tangible impact. We invite you to join our team and be part of this exciting journey.
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