Facilities Operations Manager
1 week ago
The role of a Facilities Operations Manager involves overseeing the delivery and quality of non-technical facility services, ensuring a high standard of cleanliness, security, and general facility upkeep. This includes managing relationships with vendors and contractors to ensure service levels meet company standards and contractual obligations.
Key responsibilities include:
- Soft Services Management: Oversee the delivery and quality of soft services including housekeeping, janitorial services, pest control, landscaping, and waste management
- Vendor Coordination: Manage relationships with soft service vendors and contractors to ensure service levels meet company standards and contractual obligations
- Service Quality Assurance: Conduct regular inspections and audits to ensure the highest standards of cleanliness and maintenance are maintained throughout the facility
- Budget Management: Assist in developing and managing the budget for soft services, tracking expenses, and identifying cost-saving opportunities
- Compliance: Ensure that all soft services comply with relevant health, safety, and environmental regulations and company policies
- Operational Efficiency: Implement best practices and process improvements to enhance the efficiency and effectiveness of soft service operations
- Team Leadership: Supervise and mentor a team of soft services staff, including hiring, training, and performance management
To be successful in this role, you will need:
- 8-10 years of experience in facilities management with a focus on soft services, including supervisory or managerial roles
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Proficiency in facilities management software and Microsoft Office Suite
- Effective problem-solving skills and attention to detail
This is a unique opportunity to join a dynamic team and contribute to the success of our organization. If you are a motivated and experienced facilities professional looking for a new challenge, we encourage you to apply.
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