
Training Program Manager
1 week ago
Key Responsibilities:
- Manage empaneled trainers to deliver training plans across induction, refreshers, skill builders, assessments, and product/process updates.
- Drive and monitor trainer performance to achieve activation goals. Take corrective actions to close performance gaps.
- Conduct Train-the-Trainer sessions, quality audits, and provide coaching to build trainer expertise and maintain delivery excellence.
- Ensure compliance and code of conduct adherence. Capture and share training data, insights, and ground feedback with leadership.
Required Skills and Qualifications:
- Strong communication and interpersonal skills
- Ability to work effectively in a team environment
- Results-driven with strong problem-solving skills
- Excellent organizational and time management skills
- Knowledge of adult learning principles and instructional design
Benefits:
- Opportunity to work on diverse projects and develop new skills
- Collaborative and dynamic work environment
- Comprehensive benefits package
- Professional development opportunities
Others:
- Must have a degree in a related field or equivalent experience
- Must have at least 3 years of experience in training or education
- Must be proficient in Microsoft Office Suite
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