Lead Webinar Operations Manager

11 hours ago


Delhi, Delhi, India Emeritus Full time
About the Role

We are seeking a highly organized and detail-oriented Lead Webinar Operations Manager to undertake various administrative and webinar management tasks. As a key member of our team, you will be responsible for planning and allocating tasks to ensure smooth webinar operations and timely task execution by team members.

Key Responsibilities:

  • Coordinate with the Academic Delivery team to schedule live sessions as needed.
  • Ensure task completion according to course launch dates.
  • Serve as the primary point of contact for webinar management-related questions.
  • Audit and quality-check team work, providing feedback and observations.
  • Track team productivity and goals.
  • Act as a backup when required.
  • Execute work planning and distribution.
  • Cross-functional coordination for improvement projects and daily tasks.
  • Team roster planning and shrinkage management.

Required Skills and Qualifications

To succeed in this role, you should possess:

  • Proficiency in English language, both written and verbal.
  • Basic Excel knowledge preferred.
  • Familiarity with multiple online meeting platforms like Zoom and MS Teams.
  • The ability to take initiatives and work with diverse teams.
  • Proactive decision-making skills, including the ability to make recommendations for improvement.
  • Excellent time-management skills.
  • Meticulousness.
  • People handling skills, including coaching and giving feedback.
  • Dynamism and adaptability.
  • The ability to learn quickly and handle multiple LMS systems.
  • Active listening and objective-oriented approach.

Estimated Salary Range:

$60,000 - $80,000 per year, depending on experience and qualifications.

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