Lead Webinar Operations Manager
11 hours ago
We are seeking a highly organized and detail-oriented Lead Webinar Operations Manager to undertake various administrative and webinar management tasks. As a key member of our team, you will be responsible for planning and allocating tasks to ensure smooth webinar operations and timely task execution by team members.
Key Responsibilities:
- Coordinate with the Academic Delivery team to schedule live sessions as needed.
- Ensure task completion according to course launch dates.
- Serve as the primary point of contact for webinar management-related questions.
- Audit and quality-check team work, providing feedback and observations.
- Track team productivity and goals.
- Act as a backup when required.
- Execute work planning and distribution.
- Cross-functional coordination for improvement projects and daily tasks.
- Team roster planning and shrinkage management.
Required Skills and Qualifications
To succeed in this role, you should possess:
- Proficiency in English language, both written and verbal.
- Basic Excel knowledge preferred.
- Familiarity with multiple online meeting platforms like Zoom and MS Teams.
- The ability to take initiatives and work with diverse teams.
- Proactive decision-making skills, including the ability to make recommendations for improvement.
- Excellent time-management skills.
- Meticulousness.
- People handling skills, including coaching and giving feedback.
- Dynamism and adaptability.
- The ability to learn quickly and handle multiple LMS systems.
- Active listening and objective-oriented approach.
Estimated Salary Range:
$60,000 - $80,000 per year, depending on experience and qualifications.
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