Webinar Operations Lead

2 days ago


Delhi, Delhi, India Emeritus Full time
About the Company:

Emeritus India is a leading provider of online education solutions. We are committed to delivering high-quality learning experiences to our students and partners.

About the Role:

We are seeking an experienced Assistant Manager to join our team as a Senior Webinar Coordinator. In this role, you will be responsible for coordinating live sessions with members from our Academic Delivery team in Global and LATAM. You will ensure that all tasks are completed on time and efficiently manage the webinar operations process.

Key Responsibilities:

- Coordinate with members from Academic Delivery team of Global and LATAM for Live Session Schedule on a need basis
- Ensure task completion as per course launch dates.
- Point of Contact for any questions related to Webinar Management
- Audit/ QC of team work and share feedback / observations basis audit
- Track team productivity & Goals
- Act as back-up whenever required
- Execute work planning & distribution
- Cross Functional coordination for improvement projects and daily tasks
- Team Roster planning and shrinkage management

Compensation Package:

The estimated salary for this position is ₹8,50,000 - ₹10,00,000 per annum, depending on experience and qualifications.

Requirements:

- Proficient in English Language, both in written and verbal
- Basic excel knowledge will be preferred
- Knowledge of multiple online meeting platforms like Zoom, MS Teams preferred
- Willing to take initiatives
- Ability to work with diverse and multi-disciplinary teams
- Proactive Decision making - Ability to make decisions & recommendations for improvement
- Excellent time-management
- Meticulous
- People handling skills. Should be good with coaching and giving feedback
- Dynamic - open to changes
- Fast learner- learn quickly multiple LMS, study variation in Global vs LATAM SOPs etc.
- Active Listener and objective oriented

Bonus Benefits:

In addition to the competitive salary, Emeritus India offers a range of benefits, including medical insurance, retirement plan, and paid time off.

About Us:

Emeritus India is committed to providing equal employment opportunities to all employees and applicants for employment. We strictly prohibit discrimination and harassment of any type based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal or state laws.

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