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Desktop Systems Engineer

2 months ago

Mumbai, Maharashtra, India WhatNxt Full time

Job Title: Desktop IT Support Specialist

Job Summary: We are seeking a skilled Desktop IT Support Specialist to join our team at WhatNxt. The ideal candidate will have strong knowledge of desktop operating systems, experience with hardware troubleshooting and repair, and excellent problem-solving and analytical skills.

Key Responsibilities:

  • Provide technical support for desktop systems, including troubleshooting and repair of hardware and software issues.
  • Configure and maintain desktop systems, including setup and troubleshooting of Outlook and other applications.
  • Collaborate with the IT team to resolve complex technical issues and provide ongoing support to users.

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • Strong knowledge of desktop operating systems, including Windows and macOS.
  • Experience with hardware troubleshooting and repair, including desktop and laptop systems.
  • Excellent problem-solving and analytical skills, with ability to work independently and as part of a team.
  • Strong communication and interpersonal skills, with ability to work with diverse groups of people.