
Lead Store Operations Manager
5 days ago
About the Role:
The Lead Store Operations Manager will oversee all aspects of store operations, ensuring a seamless customer experience while driving sales and profitability. This role requires developing effective strategies to increase traffic and optimize store performance.
- Develop and implement comprehensive store strategies to boost sales and improve profitability.
- Ensure a consistent and quality store experience for customers by meeting their needs, resolving complaints, and providing efficient service.
- Promote sales of various plans and products.
- Oversee and develop staff performance by coaching, counseling, disciplining, planning, monitoring, and appraising job results.
- Maintain inventory levels of Airtel assets, including SIM cards, dongles, and Wi-Fi devices.
- Foster adherence to pre-defined SOPs to run store operations smoothly.
Key Qualifications:
- Graduate degree, preferably MBA
- 3-4 years of retail shop floor experience
What We Offer:
A dynamic work environment with opportunities for growth and development.
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