Store Operations Director

18 hours ago

Nashik, Maharashtra, India beBeeRetail Full time ₹ 8,00,000 - ₹ 12,00,000
Store Operations Manager

Indian Silk House Agencies is one of Eastern India's most trusted names in ethnic wear, with a legacy of curating premium sarees and traditional fashion since 1971. With a strong retail presence, a growing customer base, and ongoing expansion into new markets, we are seeking a dynamic leader to oversee our store operations and drive growth.

Key Responsibilities:
  • Oversee the operations of multiple retail outlets across designated regions.
  • Lead, train, and motivate store managers and sales teams to achieve sales and service targets.
  • Ensure adherence to brand standards, SOPs, and VM guidelines across all stores.
  • Analyze store performance metrics and drive actionable insights to improve KPIs.
  • Handle escalations, ensure customer satisfaction, and resolve operational issues promptly.
  • Collaborate with the marketing and merchandising teams for local promotions and seasonal campaigns.
  • Conduct regular audits and area visits to assess operational efficiency and compliance.
Qualifications:
  • Graduate/Postgraduate in Business, Retail Management, or a related field.
  • 5–8 years of proven experience in apparel/fashion retail, managing multiple stores.
  • Must be comfortable with travel for store visits and audits.
  • Proficiency in retail analytics and Microsoft Office.

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