
Operations Director
2 days ago
The role of Operations Director is crucial in overseeing warehouse operations for the Western Region.
- Regional Leadership: Manage warehouse operations, ensuring adherence to policies, compliance, and safety standards.
- Profitability Management: Full ownership of regional warehouse profitability, including budgeting, cost control, productivity, and efficiency.
- Operational Efficiency: Drive improvement in inbound, storage, inventory management, order processing, picking, packing, dispatch, and returns.
- Solution Design & Process Improvement: Develop and implement customized operational solutions for customers, optimize layouts, manpower planning, and material handling systems.
- Customer Satisfaction: Build strong relationships with key customers; ensure SLAs and KPIs are consistently met.
- Team Leadership: Lead, train, and motivate the operations team to deliver high performance and service excellence.
- Compliance & Audit: Ensure adherence to statutory requirements, health & safety standards, and internal audit guidelines.
- Technology Implementation: Implement WMS and other digital solutions to drive efficiency and visibility in operations.
Key Qualifications:
- 10–15 years of experience in warehouse operations & logistics, with at least 5 years in a leadership role.
- Strong expertise in P&L management, operations design, and customer solutioning.
- In-depth knowledge of warehousing processes, local compliances, and labor regulations in Maharashtra (Bhiwandi region preferred).
- Strong problem-solving, analytical, and decision-making skills.
- Proven track record of handling large-scale warehouses / multi-client facilities.
- Excellent leadership and communication skills.
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