
Sales Team Lead
2 days ago
The Store Manager plays a pivotal role in ensuring exceptional customer service at our store. Key responsibilities include greeting and assisting customers, maintaining a clean environment, and providing a seamless customer experience.
Effective communication, a friendly demeanor, and ability to work with the backend team are crucial for this position.
- Attend to customers visiting the store for article drop-off and collection.
- Maintain store cleanliness and aesthetics.
- Manage stock inventory and handle daily cash transactions.
- Follow up with customers regarding order collection.
- Resolve customer concerns politely and confidently.
- Stay in close communication with the operations team.
Preferred qualifications include prior experience in luxury retail or customer service, strong verbal communication skills, and a polite approach to customer service.
- Prior experience in luxury retail or customer service.
- Strong verbal communication skills.
- A polite, hospitable, and solution-oriented approach to customer service.
- Ability to work effectively in a fast-paced environment.
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