Team Lead
3 days ago
About the Role
This is a unique opportunity to join a dynamic team at ADCI - BLR 14 SEZ as a Team Lead - Seller Performance Specialist. In this role, you will be responsible for creating a high-performance culture that motivates associates to demonstrate levels of ownership, accountability, and seller advocacy.
Key Responsibilities
- Manage the performance and behavior of a team of 18-24 Amazon Associates through effective coaching, mentorship, and performance management.
- Implement performance goals, monitor and evaluate against pre-set goals, and implement action plans to resolve performance barriers as needed.
- Review and analyze performance metrics to identify areas of opportunity that will drive performance improvement.
- Ensure that associates have a clear understanding of the performance and behavior criteria and how it impacts site performance and the overall seller experience.
- Participate in daily Kaizen events to identify and implement process improvement change initiatives.
- Conduct seller interaction audits and provide coaching to improve performance.
Requirements
- 3+ years of team management experience.
- Experience analyzing data and best practices to assess performance drivers.
- Experience conducting seller interaction audits and providing coaching to improve performance.
What We Offer
We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.
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