Healthcare Operations Director
13 hours ago
Healthcare Operations Director
We are seeking a highly experienced Healthcare Operations Director to join our team at People Impact. In this role, you will be responsible for driving strategic guidance for payer operations.
The key responsibilities include:
- Strategic Guidance
- Drive strategy for payer operations, focusing on claims, member engagement, provider relationships, and cost management.
- Implement innovative solutions using AI, automation, and analytics to optimize processes.
- Stay abreast of industry trends and regulatory updates (e.g., CMS, ACA) to align strategies.
Enablement of Technology
- Collaborate with tech teams to deploy advanced platforms for claims adjudication, payment integrity, and member engagement.
- Utilize predictive analytics to enhance risk management and optimize value-based payment models.
- Ensure compliance and interoperability with standards like HIPAA, FHIR, and EDI.
Leadership
- Build and lead high-performing, cross-functional teams, fostering collaboration and accountability.
- Champion a culture of innovation and continuous improvement while mentoring team members.
Collaboration Among Stakeholders
- Partner with providers, employers, and regulatory agencies to strengthen relationships and drive service excellence.
- Align payer strategies with population health and care delivery initiatives.
Financial Supervision
- Manage budgets to ensure cost-efficiency and ROI while identifying opportunities to reduce MLR and enhance profitability.
The ideal candidate should possess:
- 25+ years of healthcare payer experience.
- Expertise in claims management, value-based payments, and regulatory compliance (CMS, HIPAA).
- Proficiency with payer tech platforms, analytics, and CRM tools.
- Exceptional strategic, problem-solving, and executive communication skills.
Estimated salary: $240,000 - $290,000 per year.
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