ServiceNow ITOM Architect

2 days ago

Nashik, Maharashtra, India beBeeServicenowitom Full time ₹ 1,50,00,000 - ₹ 2,50,00,000
ServiceNow ITOM Specialist

Are you a highly technical and analytical individual with strong problem-solving skills, excellent collaboration skills, and a passion for tackling complex problems? We are looking for someone to work with business stakeholders to analyse and review detailed business and technical requirements, develop, and implement technical solutions using the ServiceNow platform - IT Operations Management related modules.

Key Responsibilities:
  • Design, Develop, Test, Configure Business Requirements: Focus on ITOM, CMDB, CSDM, Discovery, Service Maps, Event/Alert Management Asset Management, Performance Analytics, AIOps, Predictive Intelligence, Integration Hub.
  • Capture Requirements from Business Stakeholders: Demonstrate and workshop with SMEs to understand their needs.
  • Co-ordinate Development Activities: Work with internal and external stakeholders to deliver user stories, configurations, and other tasks on agreed timelines.
  • Configure Modules and Develop Custom Solutions: Use scripting and software development to create custom solutions as required.
  • Prepare Technical Documentation: Create high-level design (HLD), low-level design (LLD), architecture design, and technical documentation as specified.
  • Manage BAU Tasks and Update Technology Direction: Work with the platform team to ensure technology direction and strategy is up-to-date, and manage day-to-day tasks.
  • Provide Value-Based Assessments and Workshops: Help businesses maximise results from ServiceNow software through value-based assessments and workshops.

Our ideal candidate has at least 5+ years of experience in IT software development, custom app development, and minimum 5 years in ServiceNow implementations, system integrations, and development of ITOM. They should have hands-on developer experience in scripting, unit testing of NOW platform features, System Integrations (REST/SOAP).

The successful candidate will have expert knowledge on configuring CMDB, CSDM model, configure Discovery, Service Mappings with Impact, Root Cause Analysis. They should also have expert knowledge on Event, Alert, Incident Management rules, Event, Alert mapping with monitoring sources, Know-how of Alert Intelligence, Predictive AIOps, Manual, Automated Service Mappings.

They should have deep understanding of REST, WSDL, JSON and ability to integrate with third-party applications, data sources. The ideal candidate will manage CMDB & Asset foundation data tables, CMDB, Import Sets, and Update Sets.

Expertise in configuring UI Actions/ UI Policy ACL, etc. Hands-on with Angular based Client-side & Server-side scripts, Business Rules, Glide Scripting, JavaScript, AJAX, HTML, CSS, JSON Web technologies.

Experience with Performance Analytics, Predictive Intelligence and designing KPI driven Reporting & Dashboards.

Develop & manage application code, user interfaces, and integration components.

Create and maintain necessary development documentation-project plan, technical design, developer notes, user manual etc.

Desired Credentials / Knowledge:

  • CIS-ITOM, CIS-Discovery, CIS-CMDB, CIS-Event / CSA
  • NOW Platform Development & Implementation
  • ITIL Certified(optional)

  • ServiceNow ITOM Specialist

    1 week ago

    Nashik, Maharashtra, India beBeeitomspecialist Full time ₹ 1,98,00,000 - ₹ 2,16,40,000

    Job OverviewWe are seeking a skilled professional to join our team as a ServiceNow ITOM Specialist.The ideal candidate will have strong technical and analytical skills, think critically, and be highly collaborative. They will work closely with business stakeholders to analyze and review detailed business and technical requirements, develop and implement...

  • Senior ServiceNow IT Operations Specialist

    1 week ago

    Nashik, Maharashtra, India beBeeExpert Full time ₹ 15,00,000 - ₹ 20,00,000

    ServiceNow ITOM ExpertOur team seeks a seasoned professional to excel in delivering ServiceNow IT Operations Management (ITOM) solutions.Key Responsibilities:Design and implement scalable ServiceNow ITOM solutions for enterprise IT environmentsDevelop and configure probes, sensors, event rules, service maps, and integrations with third-party monitoring...

  • Expert ServiceNow Platform Manager

    5 days ago

    Nashik, Maharashtra, India beBeeServiceNow Full time ₹ 12,00,000 - ₹ 15,00,000

    Job OverviewWe are seeking a seasoned professional to lead and manage our ServiceNow platform.The ideal candidate will possess expert knowledge of ServiceNow modules, including ITSM, HRSD, FSM, ITOM, and ITAM.

  • ServiceNow Platform Engineer

    6 days ago

    Nashik, Maharashtra, India beBeeService Full time ₹ 18,00,000 - ₹ 24,00,000

    This position requires an engineer with experience in IT software development and ServiceNow platform.The ideal candidate should be a graduate or postgraduate from a reputable institute, with at least 5 years of experience in IT software development and custom app development. They must have hands-on developer experience in scripting, unit testing, system...

  • ServiceNow Expert

    3 days ago

    Nashik, Maharashtra, India beBeeServiceNow Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

    Job Title: ServiceNow Lead Developer/ AdminKey Responsibilities:Administer the ServiceNow platform across modules, including ITSM, ITAM, ITOM, CMDB, HRSD, FSM, Workplace Delivery, and EC Pro.Maintain technical expertise in Flow Designer, Business Rules, Client/Server Scripts, ACLs.Create catalog items, approval workflows, dynamic forms, SLAs.Develop...

  • Expert ServiceNow Application Developer

    2 days ago

    Nashik, Maharashtra, India beBeeDeveloper Full time ₹ 20,00,000 - ₹ 25,00,000

    ServiceNow Developer JobWe are seeking an experienced ServiceNow Developer to join our team.Job Summary:This is a full-time position, with a 25 LPA salary and immediate availability. The role involves working on multiple ServiceNow projects, including ITSM, ITAM, ITOM, CMDB, HRSD, FSM, Workplace Delivery, and EC Pro.Key Responsibilities:Create catalog items,...

  • Senior ServiceNow Platform Lead

    4 days ago

    Nashik, Maharashtra, India beBeeServiceNowExpert Full time ₹ 20,00,000 - ₹ 25,00,000

    Job OpportunityAbout the Role:We are seeking a highly experienced ServiceNow administrator to lead our platform administration across various modules, including ITSM, ITAM, ITOM, CMDB, HRSD, FSM, Workplace Delivery, and EC Pro.Key Responsibilities:The ideal candidate will have strong knowledge of Flow Designer, business rules, client/server scripts, and...

  • Operational Technology Solutions Specialist

    3 days ago

    Nashik, Maharashtra, India beBeeSolutions Full time ₹ 12,00,000 - ₹ 25,00,000

    ServiceNow OTM Solution Consultant Job OpportunityWe are seeking an experienced OT Solution Specialist to join our team and contribute to the implementation and configuration of the ServiceNow platform in a large-scale production environment.The ideal candidate will have 4-12 years of experience working with the ServiceNow platform, including configuration,...

  • Operational Technology Solutions Professional

    3 days ago

    Nashik, Maharashtra, India beBeeConsultant Full time ₹ 15,00,000 - ₹ 25,00,000

    **Job Title: ServiceNow OTM Solution Consultant**The ideal candidate will be responsible for implementing and configuring ServiceNow ITOM modules, with a focus on operational technology (OT) visibility and asset management. They will work closely with stakeholders to understand business requirements and develop tailored solutions.Key...

  • ServiceNow Solution Architect

    1 week ago

    Nashik, Maharashtra, India beBeeServiceNow Full time ₹ 19,10,400 - ₹ 25,48,000

    Job Title: ServiceNow Technical LeadThis is a critical role for overseeing the delivery of high-quality solutions on the ServiceNow platform. The ideal candidate will have strong leadership and technical skills, as well as excellent communication abilities.