Digital Banking Solutions Expert

4 days ago

Bengaluru, Karnataka, India beBeeDigitalBanking Full time

Job Title: Digital Banking Solutions Expert

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  • Collaborate with various stakeholders to gather, analyze business requirements, and configure the digital banking platform.
  • Facilitate workshops, meetings, and product demonstrations to gather feedback, address concerns, and ensure project objectives are met.
  • Develop comprehensive business requirement documents, user stories, and functional specifications to articulate project scope, objectives, and deliverables.
  • Analyze existing business processes, systems, and data to identify areas for optimization and enhancement.
  • Perform thorough validations on deliverables before releasing them to customers, ensuring alignment with business requirements, quality standards, and regulatory compliance.
  • Conduct testing and validation of implemented solutions to ensure adherence to business requirements, quality standards, and regulatory compliance.
  • Lead customers through the test strategy and user acceptance testing (UAT) process, ensuring comprehensive test coverage and successful validation of digital banking products.
  • Provide ongoing support and assistance to clients during implementation and UAT phases, addressing issues or concerns, and facilitating continuous improvement initiatives.
  • Analyze customer tickets and triage issues effectively, collaborating with technical teams to prioritize and resolve issues promptly.
  • Drive discussions to proactively resolve queries, concerns, and blockers, leveraging deep domain knowledge and technical expertise to provide effective solutions.

Requirements:

  • Bachelor's degree in business administration, information technology, or a related field, and a minimum of 5 years of related experience; or an advanced degree with 3+ years of experience; or equivalent work experience as a Business Analyst/Consultant in the Banking & Financial Services Industry.
  • At least 2 years of experience working on Core Banking or Digital Banking products/platforms.
  • Proficiency in utilizing essential project management and analysis tools, including Jira, Confluence, Visio, and other industry-standard software.
  • Excellent communication skills.
  • Good interpersonal skills.
  • Strong analytical and problem-solving skills.
  • Motivated by providing excellent Customer Service.
  • Passion for technology.
  • Desire to join a winning team, prove yourself, and ramp up quickly.

About Us:

We're a forward-thinking organization that values innovation and excellence. We're seeking a skilled Digital Banking Solutions Expert to join our team and contribute to the development of cutting-edge digital banking solutions.

The Ideal Candidate:

You have a passion for technology and a desire to make a real impact. You're an expert in digital banking and possess excellent communication and interpersonal skills. You're motivated by providing exceptional customer service and thrive in fast-paced environments.

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