Technical Systems Specialist

2 days ago


Hyderabad, Telangana, India beBeeApplication Full time ₹ 9,00,000 - ₹ 12,00,000
Job Title: Application Analyst

As a key member of our team, you will provide high-quality operational support for assigned application systems. Your primary focus will be on analyzing customer problems, identifying solutions, and implementing workarounds to minimize impact.

Key Responsibilities:
  • Analyze customer issues with minimal complexity.
  • Develop effective mitigation strategies to reduce customer impact.
  • Implement problem resolutions in accordance with documented procedures.
  • Collaborate with other teams as needed, escalating issues when necessary.
  • Provide expert advice and training to users on application functionality, correct operation, and constraints.
Requirements:
  • Experience providing exceptional customer service in a technical role.
  • Proficiency in SQL and understanding of database administration principles.
  • Superior analytical, problem-solving, and troubleshooting skills.
  • Exceptional attitude towards delivering outstanding customer experiences.
  • Ability to work independently and collaborate effectively within a team environment.
Technology Used:
  • Web-based software platforms.
  • SQL.
  • Microsoft suite.
What's in it for You?
  • Hybrid work arrangement offering flexibility.
  • Work-life balance opportunities.
  • Career growth and development possibilities.
  • Industry-competitive benefits package.


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