ServiceNow Application Developer

16 hours ago

Lucknow, Uttar Pradesh, India beBeeServicenow Full time ₹ 80,00,000 - ₹ 1,20,00,000

We are looking for a skilled ServiceNow Developer to join our team.

Job Title:

Servicenow developer - OMT

About the Job:

This role involves designing, developing and implementing solutions on the ServiceNow platform. The focus will be on the Order Management for Telecom (OMT) module. Our ideal candidate will have experience in ServiceNow Development, CSM and Telecom Order Management.

Responsibilities:
  • Design and develop ServiceNow catalog items, workflows, business rules, client scripts, UI policies and custom applications to meet telecom order management needs.
  • Collaborate with Business Analysts, Solution Architects and cross-functional teams to gather and analyze requirements.
  • Configure and customize Order Management modules to enable seamless handling of product orders, service requests and provisioning workflows.
  • Integrate ServiceNow with third-party systems, OSS/BSS platforms and legacy systems commonly used in telecom environments.
  • Support UAT, defect fixing and performance tuning for order management processes.
  • Follow Agile delivery practices and participate in daily stand-ups, sprint planning and retrospectives.
  • Ensure compliance with coding standards, security guidelines and ITSM best practices.
Key Qualifications:
  • Hands-on development experience in ServiceNow platform.
  • Strong knowledge of ServiceNow Order Management for Telecom (OMT) module.
  • Experience in ServiceNow CSM (Customer Service Management) and/or ITSM is an advantage.
  • Proficient in JavaScript, REST/SOAP integrations, ServiceNow Flow Designer and Service Portal.
  • Telecom domain knowledge particularly Order-to-Activation processes, Product Catalogs, Service Requests and Fulfillment.
  • Ability to write technical documentation, design documents and deployment guides.
  • Experience in working in Agile/DevOps environments.

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