Senior System Performance and Instance Availability Specialist

1 week ago

Kanpur, Uttar Pradesh, India beBeePerformance Full time ₹ 35,00,000 - ₹ 50,00,000

System Performance and Instance Availability Specialist:

We are looking for a skilled professional to manage and resolve complex issues related to system performance and instance availability. This role involves being the last point of escalation within our technical support team, requiring strong interpersonal and technical skills to quickly gain an understanding of our platform and provide customer-facing solutions.

  • Key Responsibilities:
  • Managing and resolving complex system performance and instance availability issues.
  • Being the last point of escalation within our technical support team.
  • Utilizing tools like BigData, Splunk, and Grafana to map out metrics and identify trends in transactional throughput, memory, CPU, job processing, and disk utilization.
  • Reviewing Java and JavaScript application code to point out and fix performance concerns.
  • Bridging the gap between customers and internal teams (Development, Infrastructure, Networking, Hardware) to reproduce performance issues and find root cause analysis.
  • Required Skills and Qualifications:
  • Experience with relational databases (e.g. MySQL, Oracle).
  • Java programming skills.
  • Scripting language skills (JavaScript preferred, Python or Perl plus).
  • Advanced Unix/Linux experience.
  • Ability to analyze Java heap dumps and thread dumps.

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