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System Support Professional

2 weeks ago

Nagpur, Maharashtra, India beBeeSupport Full time ₹ 1,04,000 - ₹ 1,30,878
Job Description

We are seeking a skilled Technical Support Specialist to join our team.

  • As the primary point of contact, you will be responsible for ensuring the smooth operation of our systems through exceptional communication and problem-solving skills.

Key Responsibilities:

  1. Act as the ongoing interface between the client and the system or application.
  2. Provide ongoing support to clients, addressing their technical issues and concerns.
  3. Troubleshoot system or application issues and provide timely resolutions.
  4. Collaborate with cross-functional teams to ensure smooth system operations.
  5. Keep up-to-date with the latest product knowledge and industry trends.

Requirements:

  • Minimum 3 years of experience in Wireless Technologies Operations is required.
  • A strong understanding of statistical analysis and machine learning algorithms is essential.
  • Proficiency in data visualization tools such as Tableau or Power BI is necessary.
  • Hands-on experience implementing machine learning algorithms is required.

Additional Information:

  • This position is based in Bengaluru.
  • A 15-year full-time education is required.