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11 hours ago
Life Insurance Policy Servicing Specialist
">This role involves providing seamless policy servicing experiences for clients. Key responsibilities include processing post-issue service requests, handling routine maintenance tasks, maintaining and updating policy records in administration systems, collaborating with internal teams and custodians to resolve discrepancies, researching and resolving escalated issues or incomplete transactions related to policy servicing, ensuring service levels and turnaround times are met according to SLA requirements, and supporting audits and regulatory compliance activities by providing accurate documentation and timely responses.
">- Graduation in any stream is preferred; a commerce graduate would be advantageous.
- 1+ year of working experience (life insurance domain) that required a focus on quality including attention to details, accuracy, and accountability for work product is essential.
- Experience in a professional/office-related environment that required regular scheduled shifts is necessary.
- Experience using a computer with Windows PC applications that required keyboard use, navigation of screens, and learning new software tools is vital.
- Effective English business communication skills are required to exchange information with clients.
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